CANAL & RIVER TRUST Salary
NATIONAL WATERWAYS MUSEUM ELLESMERE PORT SOUTH PIER ROAD ELLESMERE PORT CH65 4FW ENGLAND
TIN: 07807276
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Earnings on positions in CANAL & RIVER TRUST
Estimated salary
£ 2372
Median salary at CANAL & RIVER TRUST
£ 1789 Lowest salary
£ 2688 The average salary
£ 6250 Highest salary
CANAL & RIVER TRUST is looking for employees for positions:
customer service advisor
Working hours
- full-time | Permanent
Requirements
- about the role
- review customer data to identify licence non-compliance or other issues
- implement processes and manage customer contact regarding enforcement action, which may include the removal of boats which are homes
- work with colleagues in regional teams and other departments to progress enforcement, welfare and safeguarding concerns
- create, monitor, and progress cases, ensuring escalation is in line with the agreed processes
- confidently and professionally handle challenging conversations with customers facing enforcement action
- appropriately receive, record and escalate customer complaints via telephone and electronically
- communicate effectively with a wide variety of customers, with the ability to explain complex issues
Earnings on positions in CANAL & RIVER TRUST
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2688 £