CANAL & RIVER TRUST Salary

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  Ellesmere Port
NATIONAL WATERWAYS MUSEUM ELLESMERE PORT SOUTH PIER ROAD ELLESMERE PORT CH65 4FW ENGLAND
TIN: 07807276
  Energy & Environment
Rating of the company
based on 0 evaluations
2 reviews in total

Earnings on positions in CANAL & RIVER TRUST

Estimated salary

£ 2331

Median salary at CANAL & RIVER TRUST

£ 1938 Lowest salary
£ 2758 The average salary
£ 6250 Highest salary

CANAL & RIVER TRUST is looking for employees for positions:

customer service advisor

Working hours

  • full-time | Permanent

Requirements

  • about the role
  • review customer data to identify licence non-compliance or other issues
  • implement processes and manage customer contact regarding enforcement action, which may include the removal of boats which are homes
  • work with colleagues in regional teams and other departments to progress enforcement, welfare and safeguarding concerns
  • create, monitor, and progress cases, ensuring escalation is in line with the agreed processes
  • confidently and professionally handle challenging conversations with customers facing enforcement action
  • appropriately receive, record and escalate customer complaints via telephone and electronically
  • communicate effectively with a wide variety of customers, with the ability to explain complex issues

payroll administrator

Working hours

  • full-time | Permanent

Requirements

  • key accountabilities

Responsibility

  • ensure all processes and policies set within the team are followed and adhered to at all times
  • assist with adhoc data requests from other teams and departments for payroll information including information request from legal team
  • about You
  • ability to communicate with all members of the Trust; teams and department, across a range of disciplines, including all levels of management via telephone, letter and email communication skills

stonemason

Working hours

  • permanent

Responsibility

  • working outside, carry out maintenance and repairs works to the waterway infrastructure to ensure network availability is maximised
  • repairs will often involve sensitive heritage or environment solutions which the role will be expected to be familiar with
  • in some instances, the operative will be expected to complete repairs to the highest standard utilising relevant skills and experience
  • use Bricklayer expertise to undertake the manufacture & refurbishment within a timely manner, in accordance with defined standards and agreed programmes
  • undertake general housekeeping of personal equipment, workshop equipment and workspace ensuring all are maintained to defined standards
  • timely response to customers’ queries and requirements, including responding to emergencies
  • ensure all equipment is appropriate for the task
  • understand and interpret technical drawings to translate into production

Requirements

  • about you
  • operative skills are a minimum requirement
  • skills/Qualifications/Experience
  • apprenticeship or equivalent qualification eg City & Guilds Level II, NVQ Level II
  • experience handling plant/equipment in group A eg chainsaw, hand power tools, fork lift truck
  • as a Craft Operative for our waterway you will play an important role improving, maintaining and preserving our wonderful waterway network for our customers to enjoy by efficiently maintaining our locks and other assets along the local network in line with safety requirements and heritage standards
  • responding to business needs, you will enhance the reputation of the network and support Canal & River Trust’s aims to improve safety; protecting the heritage and integrity of the inland waterway network
  • experience of working within relevant discipline eg Bricklaying, etc

customer advisor

Working hours

  • full-time | Permanent

Requirements

  • about the role
  • review customer data to identify licence non-compliance or other issues
  • work with colleagues in regional teams and other departments to progress enforcement, welfare and safeguarding concerns
  • create, monitor, and progress cases, ensuring escalation is in line with the agreed processes
  • confidently and professionally handle challenging converations with customers facing enforcement action
  • appropriately receive, record and escalate customer complaints via telephone and electronically
  • communicate effectively with a wide variety of customers, with the ability to explain complex issues
  • where necessary initiate customer contact in line with agreed processes to minimise licence evasion and non compliance with licensing terms and conditions

Responsibility

  • provide data to support management reporting, if required

electrical supervisor

Working hours

  • full-time | Permanent

Responsibility

  • ensure efficient and effective procurement and use of plant, equipment and materials to reduce costs
  • ensure the team achieve or better the planned production target
  • ensure the team deliver works free of defects and to the specified quality
  • undertake the risk assessment of proposed works and the development of and compliance with method statements
  • work safely ensuring the safety of others and contribute to safe working in all activities
  • responsible for the delivery of a maintenance program and repair works, assisted by contractors as required, to the ensure the waterway M&E infrastructure is well maintained and works are completed to time, quality and budget
  • ensure high levels of safety on site
  • participate in a 24/7 standby rota

Requirements

  • HNC/HND in Electrical Engineering or NVQ/BTEC Level 3 Electrical engineering
  • C&G BS7671 17/18th Wiring regulations, essential
  • NEBOSH General Certificate or IOSH Managing Safely
  • excellent interpersonal, leadership and communication skills; must be able to maintain favourable working relationships with colleagues,volunteers and members of the public
  • C&G 2391 Inspection and Test, desirable but not essential
  • proven experience as a Mechanical or Electrical engineer is essential
  • it would be desirable if you have experience working with Hydraulic Systems
  • experience of leading a team, coaching and motivating staff and supporting their personal growth

accounts payable

Working hours

  • full-time | Permanent

Language

  • english

Requirements

  • key accountabilities
  • to process all Accounts Payable transactions in an efficient and effective manner in accordance with agreed standards and timelines
  • to ensure our quality and control measures are adhered to make sure we remain audit compliant
  • good customer service skills are required to help build and maintain strong relationships with internal and external customers
  • investigating into transactions that have not progressed as expected and work with appropriate business area to resolve and outstanding issues
  • the job holder must demonstrate good communication skills to convey the importance of our procedures and the rationale behind them
  • we are continually looking to improve processes and controls and an open mind to innovation and new ways of working is required
  • production of supply statement reconciliations and input to key controls as and when required

principal engineer

Working hours

  • full-time | Permanent

Benefits

  • company car

Requirements

  • chartered Engineer or equivalent professional qualification , strongly desired
  • membership of relevant professional body at an appropriate level e.g. MICE, strongly desired
  • educated to Degree level in relevant engineering discipline
  • you will, of course, often work alone under your own initiative too
  • the role of the Principal Asset Engineers is varied and interesting, with the focus on maintaining the Trust’s assets through their entire life cycle to enable visitors to safely enjoy our canals and rivers and safeguard them for future generations
  • as a Principal Engineer you will be responsible for leading a team of Senior Engineers, Engineers and Technicians to undertake the designs and specifications, whilst optimising resources and engaging with our delivery partners to ensure successful delivery of the programme
  • our Asset Engineers play a key part in inspecting and assessing the condition of our built assets, prioritising repair and renewal works, and acting in a Client role for repair works
  • the role is accountable for determining the most cost effective design and construction solutions which are driven by a risk management approach

Responsibility

  • support internal and external enquiries associated with the assets
  • write briefs for the Trust’s Professional Services Consultant and manage the design process
  • about you
  • where required, provide temporary works designs to support works delivered by the Trust’s Direct Services

communications manager

Working hours

  • temporary

Responsibility

  • promote the events, activities, and exhibition calendar to attract new and repeat visitors
  • support the fundraising campaign for Engineering the Future
  • undertake market research and work with external Evaluator to monitor the visitor profile for Anderton Boat Lift
  • attract print and broadcast media to promote and engage with the Engineering the Future project
  • develop the marketing strategy and programme to reach our target audience, maximise awareness of the Engineering the Future project, and increase footfall at Anderton Boat Lift
  • co-ordinate activity with the marketing and communications teams across the Trust
  • oversee social media accounts and forums, including exploring the use of new platforms and media such as TikTok to promote Anderton Boat Lift and the project
  • manage the marketing activity throughout the Development Phase of the project, and evaluate its success at the end in terms of engagement, visitor numbers, and revenue through visitor spend and donations

electrical technician

Language

  • english

Working hours

  • full-time

Salary

  • salary

Responsibility

  • work safely ensuring the safety of others and contribute to safe working in all activities
  • repairs and maintenance to structures, automated locks, servicing and repairs to plant and equipment
  • this will also involve the monitoring of contractor activities when they are working as part of the team
  • provide mechanical, electrical, and marine support to assist in the resolution of mechanical and electrical situations as they arise
  • working under supervision, produce recommendations to minor problems undertaking design where appropriate
  • when required manage volunteers in the delivery of works to ensure they are completed safely and to the correct quality, whilst maintaining volunteer satisfaction and delivery to programme
  • support for the delivery of a programme of M&E maintenance and repair works, by staff and assisted by contractors as required, to the ensure the waterway infrastructure is well maintained, whilst maximising customer satisfaction for e.g
  • maintain appropriate data including recommending fitness for purpose

Requirements

  • HNC or equivalent in Electrical/Mechanical Engineering or a related discipline
  • good interpersonal and communication skills. Full driving licence
  • C&G2391/2 or equivalent for testing and inspection of electrical installation essential
  • C&G BS7671 18th edn wiring regs not essential but would be advantageous
  • C&G BS7671 18th edn wiring regs advantageous
  • proven experience as a multi-skilled engineer is highly desirable/advantageous
  • NVQ3/C&G in an Electrical and/or Mechanical engineering discipline OR Apprentice trained multi-skilled maintenance engineer
  • proven experience with Hydraulic systems and fault finding would be advantageous

carpenter

Working hours

  • permanent

Salary

  • salary

Responsibility

  • working outside, carry out maintenance and repairs works to the waterway infrastructure to ensure network availability is maximised
  • repairs will often involve sensitive heritage or environment solutions which the role will be expected to be familiar with
  • in some instances, the operative will be expected to complete repairs to the highest standard utilising relevant skills and experience
  • use Joiner expertise to undertake the manufacture & refurbishment within a timely manner, in accordance with defined standards and agreed programmes
  • undertake general housekeeping of personal equipment, workshop equipment and workspace ensuring all are maintained to defined standards
  • timely response to customers’ queries and requirements, including responding to emergencies
  • ensure all equipment is appropriate for the task
  • comply with Canal & River Trust’s Health & Safety policy and defined standards; report incidents, accidents and near misses. Complete point of work risk assessments for non routine tasks and make adjustments to work methods where appropriate

Requirements

  • apprenticeship or equivalent qualification eg City & Guilds Level II, NVQ Level II
  • apprenticeship or equivalent qualification eg City & Guilds Level III, NVQ Level III - Carpentry & Joinery
  • experience handling plant/equipment in group A eg chainsaw, hand power tools, fork lift truck
  • experience of working within relevant discipline eg Joiner, etc
  • experience of working within relevant discipline eg Joinery, Carpentry
  • experience of reading technical drawings
  • if you have any questions about the role please contact [email protected]
  • joinery: 1 year

Earnings on positions in CANAL & RIVER TRUST

Average salary in this position
Average salary in this position in the country
customer service
2291 £
-2%
2253 £
customer service administrator
2096 £
-3%
2037 £
ecologist
2702 £
-3%
2632 £
engineer
3333 £
3%
3415 £
manager
4416 £
-24%
3380 £
social media executive
2268 £
-2%
2237 £
team leader
2666 £
-1%
2648 £
team manager
4017 £
-13%
3508 £

National average salary

2950 £

Average salary in this company

2758 £