offer honest, reliable, and professional advice to potential vendors and buyers
provide support and guidance to junior team members
adhere to office procedures and policies
contribute to and be aware of Key Performance Indicators and targets
list properties on the market effectively
proactively generate business by reaching out to the existing database
conduct valuations and secure instructions for a positive first impression
if experienced in valuations, consideration for a more senior role with additional responsibilities
Requirements
strong communication skills with excellent interpersonal abilities
solid IT skills, including experience with Estate Agency CRM systems
key negotiation skills and a natural aptitude for sales
well-spoken and well-presented
target-driven and ambitious
excellent organizational skills with a strong emphasis on punctuality
the advertised salary includes an average OTE component on top of the basic annual salary
sales: 3 years
credit controller
Working hours
full-time | Permanent
Salary
salary
Responsibility
to ensure the financial data maintained in the Property management system is both accurate and up to date
minimise unpaid rent by rigorous application of the arrears procedure
to deliver high quality client accounting services to Campions clients
to produce client arrears reports as required
monthly reporting to Lettings Senior Credit Controller and Lettings Services Manager
reconciliation of tenancy accounts - liaising with Government Agencies as necessary
prepare legal cases and liaise with Solicitors regarding possession
report to Clients and Property Managers
lettings manager
Working hours
full-time
Benefits
company car
Salary
salary
Responsibility
saturday on a rota, with day off in Lieu that week - 9.30am - 4.30pm
we are seeking a dynamic and results-driven Lettings Manager to join our team
as a Lettings Manager, you will play a crucial role in the success of our property management operations
you will be responsible for overseeing a team of Negotiators, setting targets, and ensuring the smooth operation of our lettings department
OTE will be £50,000 - £60,000 dependent on experience
job Role: Lettings Manager
location: Isleworth
hours: Monday - Friday 8.45am - 6pm
Requirements
ARLA qualification
proven track record in sales
strong local knowledge
excellent communication and time management skills
proactive and self-motivated
ability to build and maintain client relationships
senior sales negotiator
Working hours
full-time
full-time | Permanent
Benefits
company car
Salary
salary
Responsibility
converting valuation opportunities into instructions
building and developing a prospect database from our existing customer base
establishing relationships with internal stakeholders to generate new business opportunities
assisting with property appraisals and converting them into quality instructions
managing the listing process from business generation to online property listings
conducting viewings and negotiating Sales
achieving key performance indicators related to prospecting, bookings, conversions, and lets
coordinating sales support and targeting activities
Requirements
proven self-starter with a passion for success and a growth mindset
proven self-starter with a hunger for success and a growth mindset
experience as a Senior Negotiator/Valuer within Residential Sales
experience as a Senior Negotiator/ Valuer within Residential Sales
experience as a Senior Negotiator/Valuer within Residential Lettings
demonstrable track record of client engagement and market expertise
demonstrable track record of contacting landlord clients, providing updated property marketing advice, and knowledge of market conditions
familiarity with ALTO software is advantageous but not essential
administrator
Working hours
full-time
full-time | Temporary
Salary
salary
Responsibility
complete all necessary activities requested by Team Leader
manage appropriate task progression to required timelines
take ownership of any queries, working with other colleagues and customers external factors
build productive relationships across all teams to help you resolve issues promptly
support management of all team mailboxes and related activities
ensure internal databases are updated accurately and regularly, to include any relevant documentation to be saved within the appropriate areas
ensure all customer information is handled confidentially and in line with GDPR
ensuring work is completed to deadlines, working closely with internal teams to make necessary improvements
Requirements
demonstrable experience of delivering an exceptional customer service
able to work with autonomy and as part of a wider team
efficient in maintaining administration and record keeping electronically
demonstrable ability dealing with problems and challenges effectively
good knowledge of Health and Safety regulations
ability to work under pressure resilient, able to prioritise and manage time effectively
excellent IT skills, social-media awareness and up to date with new technology
confident, articulate communicator – both orally and in writing; able to build relationships with all types of customer and clients with a resolution focused mentality, creative in your approach
senior lettings negotiator
Working hours
full-time
full-time | Permanent
permanent
Salary
salary
Requirements
proven self-starter with a hunger for success and a growth mindset
experience as a Senior Negotiator/Valuer within Residential Lettings
experience as a Senior Negotiator/ Valuer within Residential Sales
demonstrable track record of contacting landlord clients, providing updated property marketing advice, and knowledge of market conditions
familiarity with ALTO software is advantageous but not essential
the main purpose of the role is to conduct property viewings, negotiate agreements, List properties and Identifying and maximising business opportunities
knowledge of CRM systems and the ability to maximize their use
carrying out Lettings and Listings
Responsibility
undertaking all aspects of the listing process from business generation through to listing the property online
assist with the listing process, from business generation to online property listings
demonstrable experience of contacting landlord clients and providing up to date advice on the marketing of the property as well as market conditions
working with key stakeholders across the business to help buy-in and generate referrals
conduct viewings and negotiate Sales
finance administrator
Responsibility
credit control functions and recording actions including sending arrears letters, chasing tenants for payments, taking card payments and liaising with internal staff when proceeding with legal
answering emails and phone call queries
any other ad-hoc duties as required within the Lettings Finance function
lettings administrator
Working hours
full-time
permanent
Benefits
company car
Salary
salary
Responsibility
customer contact - clients, tenants, leaseholders, agents and contractors
management of the referencing process
preparation of tenancy documentation
instruction and management of maintenance
rent reviews and notices
statutory compliance
maintain an accurate database through the input and update of data on a timely basis and to carry out periodic data validation tests
deposit administration in line with current legislation
property manager
Working hours
full-time
full-time | Permanent
permanent
Benefits
company car
Salary
salary
Responsibility
as a remote manager, you will be autonomous in managing your own diary. You will visit each property at regular intervals and will need to prioritise sites that require more of your time and attention
arrange and facilitate regular meetings with key stakeholders within your portfolio, guiding and positively influencing decisions and disputes; encouraging open two way communication and information cascade
deliver professional and effective mobilisation and management of new schemes that are brought into FirstPort management
manage and authorise all expenditure throughout the year, maintaining cash flow to prevent critical funding issues and ensuring value for money for customers and clients whilst reviewing service charge audited accounts and budgets
liaise with the credit control function to ensure effective debt management of the portfolio, inclusive of initial collection of routine service charge arrears – we don’t tend to do this much, collections manage this
ensure that all the property is managed in accordance with key Health and Safety legislation including but not limited to Fire Safety, Asbestos and Legionella / water hygiene control regulations acting as the 'Responsible 'Person for on-site Fire Safety regulation purposes
conduct comprehensive site inspections and visits of your portfolio ensuring portfolio KPI’s are achieved throughout the year in line with Four Pillars strategy
complete all Fire, Health and Safety risk assessment/site inspection follow up actions within the defined timescales and take ownership of any Enforcement action and respond accordingly without delay to the relevant authorities
Requirements
property Management: 2 years
graphic designer
Salary
salary
Responsibility
experience in creating leading edge digital campaign assets - full funnel asset development from concept to delivery
creation of compelling motion graphics for all major social media channels and platforms to drive engagement
animation experience and technical capability
video editing capabilities
design expertise for offline collateral - printed materials flyers, brochures etc., understanding of end-to-end print process
brand identity development experience - creation of style guides etc
highly collaborative style working within marketing but with day to day contact with other business stakeholders
Requirements
minimum 3 years experience
proficient in Adobe Creative Suite
good knowledge and confident user of Figma and Canva
experience creating motion graphics and animations for events and social media platforms
an understanding of all social media channels/platforms and design practices
solid understanding of digital and print production
A creative and positive mindset with the ability to generate original concepts
Changes in earnings for the position head of marketing