duty manager
Responsibility
- duty Manager at Callow Hall
- 4 day working week
- we are looking for a Duty Manager to join us in this unique and exciting venture
Show more +18 - callow Hall Hotel, located in the beautiful village of Ashbourne and surrounded by the glorious scenery of the Peak District
- ensuring all guests receive prompt service and guidance accordingly
- show passion and flexibility in assisting with all departments in times of pressure – where reasonably possible
- creating a 'home away from home.'
- wildhive, Callow Hall Hotel has now been open for 2 years, after extensive refurbishments – comprising of Hives and Treehouses as well as hotel bedrooms and a contemporary restaurant and extensive bar
- following the Hotel Credo and making Callow Hall a ‘home away from home’ for all guests
- to be confident in setting up conference rooms as instructed by the events road sheet, thus meeting guests expectations
- take ownership in ensuring that accommodation for arriving VIP’s and those staying is prepared to the agreed standard
- take ownership in welcoming and looking after guests during their time at Callow Hall. Bidding them a farewell in a warm and professional manner
- we will offer our guests seasonal menus inspired and driven by the superb natural larder of the area, and include spectacular produce straight from the restaurant’s organic kitchen garden and neighbouring counties
- offering our guests a 4 star standard of service and creating a difference from start to finish for guests coming to Callow Hall
- be confident to talk to all guests and talk about the local areas and what the Peak district has to offer
- to take ownership showing passion; ensure that food & beverage will be served by Hotel Standards and in the required time according to the event road sheet
- be flexible and with teamwork, perform duty management as detailed on the management rota
- using teamwork in liaising with Reception and Housekeeping regarding arrival rooms and prioritisation where applicable
- be fully aware of the Hotel’s Fire Safety procedures and Health and Safety regulations
- be confident in liaising with guests and ensure a strong host presence at all times, passing relevant information onto staff especially specific requirements or arrangements
- the General Manager & Deputy General Manager will be on hand to support and provide training and guidance to enable you and the team to deliver exceptional customer service for guests dining in the Garden Room or visiting the Lounge & Spencer Room, as well as private functions, weddings, afternoon tea and staying in the hotel
Salary in other companies in the position duty manager
| GANYMEDE SOLUTIONS | 6000 £ | 3222 £ 6000 £ |
| ACKERMAN PIERCE | 5280 £ | 3222 £ 6000 £ |
| REED CONSTRUCTION | 4280 £ | 3222 £ 6000 £ |
| YORKSHIRE WATER | 3929 £ | 3222 £ 6000 £ |
| SOLUTIONS TRANSPORT | 3750 £ | 3222 £ 6000 £ |
| ABELLIO LONDON | 3680 £ | 3222 £ 6000 £ |
| MAXWELL STEPHENS | 3500 £ | 3222 £ 6000 £ |
| LNER | 3333 £ | 3222 £ 6000 £ |
| UNIVERSITY OF CENTRAL LANCASHIRE STUDENTS' UNION | 3278 £ | 3222 £ 6000 £ |
| READYBUS | 3222 £ | 3222 £ 6000 £ |