the operational planner will be required to work independently over multiple fleets
seeks opportunities to improve revenue efficiency by optomising booked schedules and providing clear slots for sales to fill
communication with the Training Manager, Account Executives and Pre-Operation Fleet Planners is paramount to deliver the highest level of customer service to the Client
the candidate will ensure all schedules within the live environment are following specific regulatory agency regulations along with the daily revision of conflicts and notifications.Key ResponsibilitiesDay to day adjustments to client, instructor schedules, taking into account any necessary alterations to the training profiles.Proactively and creatively works to provide a schedule that drives revenue retention through client satisfaction as well as employee retention through consistent work life balance.Allocation of Instructors/Examiners and simulator resources to maximise revenue and employee happiness.Creatively solves complex allocation issues whilst staying within regulatory and CAE guidelines.Independently adapts the schedule to fluctuating demands including last minute cancellations and employee absence.Acts as the key execution point of all training within the CAE – responsible for allocation of all programs related resources in a manner that both maximises revenue and ensures the long term health of the program.Communicates with their assigned Training Manager, Account Executives and Client Services to react to client requests and proactively address possible training concerns
balances responses to both clients and account executives in a delivery style that ensures equal support for all clients and ensures high quality training.Follow regulatory requirements to ensure all training is booked and scheduled within the CAA, EASA, UK authorities and regulations
key ownership on all regulatory conflicts process and TCA’s within a 14 day rolling period.Follow regulatory requirements to ensure all training is booked and scheduled within the CAA, EASA and UK authorities and regulations
role and Responsibilities Job SummaryResponsible for maintaining and executing within an operational environment the planning and scheduling of BAT and HAT client training
however, only those whose background and experience match the requirements of the role will be contacted.Equal Employment OpportunityAt CAE, everyone is welcome to contribute to our success
technical support engineer
Working hours
full-time | Permanent
full-time
Salary
salary
Requirements
you must be able to obtain or transfer SC clearance . You may also be able to transfer non-UK security clearance from overseas