BT GROUP PLC is looking for employees for positions:
customer service engineer
Salary
salary
ux designer
Working hours
full-time
Responsibility
UX Researcher/Designer - Active Intelligence
conduct design validation through customer interviews and usage analysis to ensure that your solutions effectively address customer problems and meet business needs
lead design projects and make an impact by contributing to improving product delivery and raising the bar on quality for our customers
Salary
salary
Requirements
proven experience in UX research and design, with a strong portfolio showcasing your work
delivering to challenging timescales in a technical environment
proven experience of working in a high growth, digital start-up or scale up environment
ability to deal with conflicting demands across propositions in different stages of the delivery lifecycle
proven experience of designing and influencing customers using web portal / platforms
ability to understand complex business, IT design and development requirements
experience of data visualisation platforms and understanding of building them
experience of using Figma to an advanced level
javascript developer
Salary
salary
sales manager
Working hours
full-time
Salary
salary
Responsibility
monitors the market and adapts and adjusts to maintain optimal team performance, taking into account changing market forces, competitor activity and customer opportunities
the skills you’ll need
test engineer
Working hours
full-time
Responsibility
test Engineer - Mobile Core
what you'll bring
Salary
salary
customer service advisor
Working hours
full-time
Salary
salary
Responsibility
to maintain and enhance working relationships with customers, suppliers and BT business units, to effect prompt fault repair, change / order implementation, highlighting areas of poor supplier performance to the Customer Operations Manager
to ensure that calls are answered within PCA targets, using the agreed customer salutation
hr business partner
Salary
salary
sales account manager
Responsibility
advanced Warning of scheduled maintenance
we apologise for the inconvenience this may cause
inside Sales Account Manager
due to scheduled system maintenance, you may not be able to upload documents like your CV when making an application on 5th August from 7 am to 5 pm
if you experience issues during this period when trying to upload a document as part of the application process, please come back after 5 pm to continue your application
the skills you’ll need
executes account activity and success positioning as a key contact throughout the lifecycle of the customer
Salary
salary
compliance manager
Responsibility
advanced Warning of scheduled maintenance
we apologise for the inconvenience this may cause
compliance Manager-Tower & Rigging, UK
due to scheduled system maintenance, you may not be able to upload documents like your CV when making an application on 5th August from 7 am to 5 pm
if you experience issues during this period when trying to upload a document as part of the application process, please come back after 5 pm to continue your application
Salary
salary
Requirements
NEBOSH Diploma in Occupational Health and Safety
first Aid trainer qualification
IPAF Trained
data architect
Benefits
mutual
company car
Responsibility
why this job matters
BT recognises that mobile data analytics is critical to everything we do in the future
we want to distil our data to make qualified decisions about where to direct our resources and investments for the future
this role will be at the centre of the Mobile Systems Development data strategy
it will be at the forefront of growing our existing capabilities, providing new tooling, and creating new ways of working
right across BT there is a momentum to build world class teams that capture and use data to provide our customers with better experience, improve the working environment for our support staff, make world class products, and realise operational cost savings that can be reinvested in innovation
what you’ll be doing
in Mobile Network Development, we want to deliver on the potential of mobile data analytics that identifies issues when they are still emerging and before they impact customer experience
Salary
salary
Requirements
you feel passionately that good data governance, ownership and management will fundamentally improve customer success for BT
you feel at home communicating with both technical and non-technical colleagues
you are recognised by colleagues as collaborative, persuasive and thought-provoking
you can investigate business problems and identify the root cause behind them, considering both business-side and technology-side factors
you are a strategic thinker, and have ideas about how to turn bits of technology into reusable products
you like problem-solving, simplifying and reorganising
you have presented options assessments that convinced your colleagues they should support your recommended way forward