BROWN EUROPE is looking for employees for positions:
insurance broker
Salary
salary
Requirements
ideally you’ll have experience within a customer service role
ideally you’ll have some exposure to working within an office or retail environment within a customer service role
minimum of 2 years’ experience in a broker/account handler role
comfortable in dealing with customer enquiries via phone and email
professional qualification – CII or working towards professional qualifications
interpersonal / Communication skills
flexible and adaptable to change
collaboration and teamwork
Responsibility
handling of customer complaints in accordance with company procedures
carry out such other duties and responsibilities as the Board may request from time to time
liaise with Claims Department to gather information on clients claim history and impact this will have on future business
dealing effectively with customers' needs, eg. Handling of adjustments, renewals and any other queries which may arise
keep abreast of and assess the impact of external changes as they relate to the role
carry out periodical reviews on systems and processes currently in place within own areas of responsibility to improve efficiency going forward
apprentice
Language
english
Education
GCSE or equivalent
Requirements
able to liaise with colleagues
able to develop and sustain relationships with customers
excellent written communications including letter and report writing
confident with effective telephone skills
accurate data input skills
GCSEs in maths and English with at least a grade C / 4 are required
Responsibility
are company culture and future progression opportunities important to you?
providing general office administration
raising underwriting concerns and rating risks appropriately
keeping hard-copy records on customer files
do you want to learn foundation administration skills that could lead to becoming a fully qualified Insurance Broker? If so, please apply for the Administration Apprentice vacancy today
maintaining accurate records
as this role comes with full training and development, we’re looking for someone who is after their first role after leaving school / college and wants to build a career with a business
accurately complete administrative tasks such as post, diary as well as account and insurer queries
data administrator
Responsibility
input and update data accurately and efficiently into designated databases and systems
perform data quality checks to ensure accuracy and completeness of information
maintain confidentiality and security of sensitive data in compliance with company policies and regulations
assist with data cleanup and validation projects as needed
collaborate with team members to troubleshoot data-related issues and ensure timely resolution
provide support to other departments with data-related tasks as required
Requirements
proven experience in data entry or similar role, with a focus on accuracy and attention to detail
strong organisational skills and ability to prioritise tasks effectively
excellent written and verbal communication skills
ability to work independently and collaboratively in a team environment
familiarity with insurance or financial services industry is preferred but not required
customer service: 1 year
administrative experience: 1 year
Education
GCSE or equivalent
finance administrator
Language
english
italian
Salary
SALARY
Requirements
london EC3A 2BG: reliably commute or plan to relocate before starting work
insurance advisor
Responsibility
preparing written responses to routine enquiries
client administrator
Salary
salary
Requirements
equally important is a high attention to detail, as the process involves careful data entry
experience of working in financial services is an advantage but is not essential
when completing applications, you will be asking customers to disclose medical information which can be complex and sensitive, so it is essential that you have a sensitive and professional telephone manner
job Types: Full-time, Permanent
Responsibility
providing assistance to customers at the point of claim and when setting up trusts