BROWN EUROPE in Chatham Salary

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UNIT 33-34 GLEAMING WOOD DRIVE CHATHAM ME5 8RZ ENGLAND
TIN: 02563551
  Consulting services
Rating of the company

BROWN EUROPE
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BROWN EUROPE is looking for employees for positions:

insurance broker

  • insurance broker
  • data administrator
  • insurance advisor
  • apprentice
  • customer service assistant

Requirements

  • ideally you’ll have experience within a customer service role
  • ideally you’ll have some exposure to working within an office or retail environment within a customer service role
  • minimum of 2 years’ experience in a broker/account handler role
  • professional qualification – CII or working towards professional qualifications
  • comfortable in dealing with customer enquiries via phone and email
  • interpersonal / Communication skills
  • flexible and adaptable to change
  • collaboration and teamwork

Responsibility

  • handling of customer complaints in accordance with company procedures
  • carry out such other duties and responsibilities as the Board may request from time to time
  • liaise with Claims Department to gather information on clients claim history and impact this will have on future business
  • keep abreast of and assess the impact of external changes as they relate to the role
  • dealing effectively with customers' needs, eg. Handling of adjustments, renewals and any other queries which may arise
  • carry out periodical reviews on systems and processes currently in place within own areas of responsibility to improve efficiency going forward