BOB POTTER LEISURE  Salary

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56 WHARF ROAD FRIMLEY GREEN CAMBERLEY GU16 6PW ENGLAND
TIN: 01298989
 Hospitality
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BOB POTTER LEISURE
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BOB POTTER LEISURE is looking for employees for positions:

hotel receptionist

  • hotel receptionist
  • waiter
  • bar staff
  • accounts administrator

Working hours

  • full-time

Responsibility

  • report to the duty manager as needed
  • ensure excellent customer service
  • greet guests, advising them of room procedures, table booking and local knowledge
  • manage the operation of the reception desk, responding guest enquiries
  • handle guest enquiries and complaints in a timely and professional manner, understanding when to escalate to the duty manager
  • sell accommodation effectively, coordinating all room bookings
  • answer all incoming calls and email enquiries
  • communicate effectively with maintenance and operations to resolve guest issues and accommodation defects