travel consultant
15 the last 355 days, recently 2024-03-17
Responsibility
- about Us
- scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world
- flight Centre is an award-winning travel retailer with hundreds of stores around the globe
Show more +60 - the Opportunity
- we are famous for our fun and rewarding culture and exciting career opportunities
- we have a new opportunity for an experienced Travel Consultant to join our London-based Africa sales team
- we’re a company built by travellers for travellers and our benefits reflect this
- from luscious tropical islands to glittering modern cities, South East Asia is hugely diverse with much to see and do
- to take ownership of all aspects of selling and booking a holiday, including written and verbal quotations and holiday documentation
- to work towards individual and team sales targets and meet Key Performance Indicators
- creating itineraries like this is just a small highlight of what you can do with Scott Dunn
- to develop excellent product knowledge for immediate sales area but also within all areas of the Scott Dunn portfolio
- about You
- £2000 sign on bonus for the successful candidate
- bold colours, animals, beautiful coastlines, ancient temples, palaces and dramatic scenery define the Indian Subcontinent
- areas covered are sub-Saharan Africa including South Africa, Botswana, Zambia, Zimbabwe, Namibia, Mozambique, Tanzania, Kenya, Rwanda, Uganda, Madagascar, Mauritius, and Seychelles
- with offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations
- to support all marketing initiatives including brochure production, website management, email campaigns, PR, and promotional events
- to develop excellent product knowledge for Asia but also within all areas of the Scott Dunn portfolio
- to develop excellent product knowledge for your sales region but also within all areas of the Scott Dunn portfolio
- inviting guests to the travel lounge when appropriate, or meeting them at their request
- our purpose is to open up the world for those who want to see which means creating incredible, life-long travel memories for our customers
- as a Travel Consultant for Flight Centre, you will help to plan, book and coordinate your customer’s next amazing travel experience
- to support all marketing initiatives including email campaigns, PR, and promotional events
- to meet guests on a face-to-face basis when required
- you will make travel easy while providing excellent service, and irresistible deals for every traveller
- using sales skills to convert into bookings
- if you are familiar with the myriad of contrasts throughout this awe-inspiring region where high-tech meets natural spectacle and where weird meets wonderful, you will fit in well with the Asia sales team
- to contact guests on their return to receive feedback and create new enquiries
- to support all marketing initiatives including brochure production, website management, email campaigns, PR and promotional events
- you will be responsible for selling luxury, tailormade holidays in a fast-paced environment to a wide variety of guests with a vast range of interests and requirements
- to learn and become conversant with all computer software applications
- handling high volumes of guest phone calls during peak periods
- we not only want to open up the world for our customers, but also for our people so you can experience destinations first-hand
- as the experts, we have travelled from top to toe of the majestic country of Thailand to bring all our best kept secrets and vast knowledge to shape the perfect trip for our guests
- if waking up at dawn to the sound of lions roaring, floating across open plains in a hot air balloon or perhaps diving with whale sharks off remote islands fills you with excitement, then joining the Africa sales team is the perfect choice for you
- to work closely with all departments and Sales teams
- management of invoices including handling payments, collecting guest details and organising pre-arrival information
- if you have a passion for travel and are looking for a fun and rewarding career, Flight Centre is your next destination
- there are few places in the world where one can experience an exotic and rich culture the way that you do when you travel in Vietnam
- what we’re looking for
- to work closely with all departments and teams
- to deliver excellent guest service at all stages of booking and demonstrate the key values of Scott Dunn
- completing all travel documentation within specified time frames
- essential Requirements
- experience working towards and achieving sales targets and KPIs
- asia is a vast area with so much to offer, so if you have a passion for this region, we would love to hear from you
- duties
- A passion for customer service
- maintaining contact with guests between booking and departure date, including arranging all concierge requirements
- recording essential data and information using Scott Dunn’s IT software
- taking responsibility for the guest journey from first contact to post travel and repeat travel
- significant experience in product areas
- comprehensive Oceans and Islands Travel
- you will be working towards KPI’s and incentive targets, therefore building your customer relationships will be critical to your success in this role
- responding to all enquiries in an efficient and timely manner
- acting on any feedback or complaint swiftly to ensure a great guest experience, liaising with the Guest Relations Executive where necessary
- such other duties as management may reasonably require from time to time
- comprehensive computer skills and the ability to confidently learn new computer systems
- demonstrating excellent attention to detail and accuracy in all communication with guests
- every day, we give people all around the world the opportunity to do something really amazing – travel and make lifelong memories
- booking of guest flights and managing reservations through Travelport
- attending trade shows, and promotional events in the UK and abroad
Requirements
- sales driven with a keen eye for numbers
- enthusiastic and polite telephone manner
- excellent attention to detail
Show more +2 - proven organisational skills
- previous experience of delivering exceptional customer service
Trade
- hospitality & Tourism
- management
- Hospitality & Tourism
high salary - 75% higher than the average in this position
Earnings for position travel consultant
travel consultant - How much money do you make working at this position?
Average salary at company BIRMINGHAM FLIGHT CENTRE TRAVEL is 3779£.
The national average salary is 2100£.
1400 £
Lowest
Lowest
2150 £
Average
Average
2900 £
Highest
Highest
Salary in other companies in the position travel consultant
| TRAVEL NATION | 2916 £ | 2500 £ 2916 £ |
| TROPICAL SKY | 2916 £ | 2500 £ 2916 £ |
| LIVE RECRUITMENT | 2916 £ | 2500 £ 2916 £ |
| BEST AT TRAVEL PLC | 2916 £ | 2500 £ 2916 £ |
| LIMITLESS TRAVEL | 2916 £ | 2500 £ 2916 £ |
| PLATINUM TRAVEL RECRUITMENT | 2646 £ | 2500 £ 2916 £ |
| SCOTT DUNN | 2558 £ | 2500 £ 2916 £ |
| CARRINGTON WEST | 2500 £ | 2500 £ 2916 £ |
| TJB SUPER YACHTS | 2500 £ | 2500 £ 2916 £ |
| ADVANCED RESOURCE MANAGERS | 2500 £ | 2500 £ 2916 £ |