Earnings on positions in BIRMINGHAM FLIGHT CENTRE TRAVEL

BIRMINGHAM FLIGHT CENTRE TRAVEL is looking for employees for positions:

team manager

Working hours

  • full-time

Responsibility

  • about FCM Meeting and Events
  • our goal is to provide our local, regional and global customers with a complete and streamlined Meetings & Events offering
  • about You
  • to lead the meetings team, maintain positive culture and continually improve operational performance of the meetings team
  • FCM is one of the largest global corporate travel management companies with presence in almost 100 countries worldwide, delivering personalised travel expertise, unique product and innovative technology to multi-national and large enterprise companies
  • FCM Meetings & Events are expanding their customer offering from Group Travel, Venue Sourcing and Venue Sourced Managed into the Meetings space

Requirements

  • A minimum of 5 years demonstrated venue sourcing, meeting management and contracting management experience
  • experience in training and mentoring team members
  • M&E product experience in key regions
  • knowledge of all major suppliers and relevant MICE products/destinations
  • knowledge of venue sourcing management operational processes, standards and procedures
  • what's in it for you
  • flexible/hybrid working model - a mix of remote and office work

events coordinator

Working hours

  • full-time

Responsibility

  • about FCM Meeting and Events
  • working for FCM Meetings & Events is all about bringing the world together, one event at a time
  • attending events is no longer just about "getting together" - it's about reconnecting, relinking, and reopening the globe
  • our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds
  • plus, it means our people are offered award-winning work perks
  • we don't just think outside the box, we dance around it
  • join our team to work with the best of the best in a flexible, collaborative events agency
  • about You

Requirements

  • demonstrated effective customer service skills - Essential
  • A knowledge of all major suppliers and relevant MICE products/destinations - Essential
  • degree qualified, preferred in Event Management - Desirable
  • cvent Experience - Desirable
  • wrike Project Management Tool - Desirable
  • what's in it for you
  • flexible/hybrid working model - a mix of remote and office work
  • active Hour – an hour set aside each week to spend on your well-being

bid writer

Working hours

  • full-time

Responsibility

  • the FCM Bid Manager will have ownership of the end to end bid process
  • the FCM Bid Manager will implement all of the necessary bid procedures, document version control procedures, governance and processes
  • S/he will co-ordinate and produce the proposal response whilst assembling a proposal team with the relevant service/product/business knowledge required to win

Requirements

  • certified to APMP Foundation/Practitioner Level - Preferred
  • education to degree level - Preferred
  • proposal automation software experience - Preferred
  • about FCM
  • FCM is more than just one of the world’s largest travel management companies with a 24/7 reach in over 100 companies
  • we’re officially a great place to work, but also a company like no other
  • we’re fuelled by what we call our alternative mindset
  • this is FCM, where different happens

events manager

Working hours

  • full-time

Responsibility

  • to lead the events team growth, maintain positive culture and continually improve operational performance of the Managed Events Team
  • to inspire your clients event visions and work with them to achieve the perfect outcome
  • you will ensure a smooth and seamless planning process, while guiding other team members to the desired goal
  • you will help develop the product offering to our clients using a range of event technology
  • the portfolio you will look after will include a range of different clients with unique needs and expectations
  • working alongside the Operational Team Manager, you will develop, communicate and deliver a clear vision for ensuring and improving the performance, productivity, efficiency, growth and profitability of the FCM Managed Events operation
  • the role requires travel and is certainly not for those craving a 9-5
  • you will need to be able to work autonomously, and with a high degree of flexibility, balancing day-to-day people management, leading your own client events & business management

Requirements

  • A minimum of 5 years demonstrated event, conference and incentive management experience
  • experience in training and mentoring team members
  • M&E product experience in key regions
  • knowledge of all major suppliers and relevant MICE products/destinations
  • knowledge of event management operational processes, standards and procedures
  • experience Delivering Hybrid and Virtual events
  • qualifications & System Knowledge
  • degree qualified, preferred in Event Management

senior marketing manager

Responsibility

  • scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world
  • with offices in the UK, US, and Singapore, we are a growing global business, but our team is close-knit
  • it is our people that set us apart – passionate, honest, and absolutely dedicated to our guests
  • the Opportunity
  • work closely with your team and be responsible for delivering monthly targets across our three key markets – UK/US/SG
  • ensure all CPA targets are within the allowable, and we are utilising best practices for all the paid media campaigns
  • we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations
  • scale our Paid Social campaigns using video as a key media format to acquire new guests and reactivate existing ones

Requirements

  • significant hands-on experience in both Paid Search and Paid Social
  • ability to create and optimise paid campaigns and provide insight to senior stakeholders
  • excellent stakeholder management and collaboration skills, building bridges into all departments your work touches
  • ability to set and work to deadlines as needed ensuring the same for your team
  • an understanding of wider marketing principles – understanding user journeys and how to influence them through paid campaigns
  • experience working with global markets
  • luxury, Travel, or retail sector experience
  • values & Behaviours

account manager

Working hours

  • full-time

general manager

Working hours

  • full-time

Requirements

  • rookie smarts - IQ, with good business acumen and decision making
  • resilience - ability to work with less support, with higher autonomy & manage adversity
  • self awareness, social and interpersonal skills - EQ
  • leads by example, with a history of proven achievements
  • pure motive, confidence without ego

Responsibility

  • full responsibility of the 99 Bikes UK strategy, operations & financial performance

technical manager

Working hours

  • full-time

Requirements

  • A proven competency and understanding of TMC technology with a minimum of 5 years operational experience
  • an in-depth knowledge of GDS systems – Amadeus, Sabre and Galileo
  • understanding of online booking tools, namely Concur, Cytric and their travel settings and preferencing metrics
  • knowledge and expertise of travel technology tools and how the work within a managed travel ecosystem
  • knowledge of TMC front, mid and back office systems
  • exceptional networking skills and have the ability to develop new relationships and sustain and grow existing ones
  • willingness to recommend new processes, services and systems to optimize program success
  • A strong multi tasker with the ability to deliver projects and tasks in a timely and efficient manner

recruitment coordinator

Working hours

  • full-time

Responsibility

  • work alongside the Operation and People team to successfully fill all programme positions in a timely manner
  • to continually evaluate and discuss ideas to review the overseas recruitment process
  • assist the Operations team with procurement and administration tasks when required
  • organise and manage staff travel in conjunction with the Operations team
  • work in conjunction with the Operations team to deliver resort training
  • support the Resort Operations to ensure each programme continually delivers the required standard including set up, shut down and peak periods
  • all recruitment activities and processes to ensure recruitment activity is relevant and advertised accordingly including using social media, our website and job boards
  • about You

business manager

Working hours

  • full-time

Responsibility

  • support managers to ensure the team deliver timely balance collections, pre departure service and post booking feedback
  • create and support delivery of global training materials for users on all operational processes and business platforms
  • deputise for the Operations and Loyalty Director UK in their absence
  • partner with Learning and Development team to deliver content for regularly upskilling users and onboarding new team members
  • about You
  • maintain the setup for our sales teams for the enquiry management system
  • maintain the setup of Telephony skills for the sales teams
  • work with Sales Ops analyst to ensure processes are automated where possible and reportable

Requirements

  • ability to communicate clearly and adapt to different learning and communication styles across our business units
  • analytical and curious mindset
  • confidence to work independently
  • exceptional attention to detail
  • ability to prioritise greatest gains and meet urgent deadlines for business priorities
  • ability to run feedback workshops to drive requirements analysis and process design
  • experience of driving business efficiency
  • ability to balance competing priorities to meet challenging organisational deadlines

National average salary

2950 £