BIG BUS TOURS is looking for employees for positions:
customer service representative
Language
english
Responsibility
we’re Big Bus Tours, the world’s largest independent operator of open-top sightseeing tours
our hop-on, hop-off sightseeing tours offer a flexible approach to city discovery with a first-class customer experience
A Big Bus Tour turns tourists into explorers and leaves every passenger with a story to tell
we inspire the spirit of adventure across Europe, North America, the Middle East, and Asia Pacific with a vision to be the number one thing to do in every world-famous city
having started our journey in 1991 with only three buses, today we have a global fleet of over 400, carrying more than 5 million passengers every year
and we’re not slowing down, we continue to grow within our existing cities and through expansion into new locations across the world
keep up to date with road closures, diversions and any events that may impact the service and communicate this to all customers or potential customers
carry out revenue protection duties when required
Requirements
qualifications & Experience
sightseeing/Tourism experience is an advantage
sales & face to face customer service experience
supervisor
Responsibility
we’re Big Bus Tours, the world’s largest independent operator of open-top sightseeing tours
our hop-on, hop-off sightseeing tours offer a flexible approach to city discovery with a first-class customer experience
A Big Bus Tour turns tourists into explorers and leaves every passenger with a story to tell
london is where it all began for Big Bus Tours with a fleet of just three buses
while we've expanded into lots of other cities, our London team still holds the record as our largest operation
come and join the fun with our Big Bus London family
we inspire the spirit of adventure across Europe, North America, the Middle East, and Asia Pacific with a vision to be the number one thing to do in every world-famous city
big Bus London is fired up every single day to give tourists a glimpse into this city's fascinating history, vibrant culture, and off-the-beaten-track treasures
Requirements
what We’re Looking For
they will be knowledgeable about how to run a service and of the current legal driving hours and restrictions
experience of managing/supervising teams in a sightseeing/tourist environment
experience in targeted sales environment
at Big Bus Tours, how we do things is as important as what we do, that’s why our ideal candidate will have extensive knowledge of London and the sightseeing industry
please see the attached personal spec to see how you align to our core values and competencies that underpin everything we do
accounts payable
Working hours
full-time
Language
english
german
Salary
salary
Requirements
at Big Bus Tours, how we do things is as important as what we do, that’s why our ideal candidate will be enthusiastic and highly motivated; ideally with a good understanding of the travel/tourism industry
time management and a proven ability to manage multiple work streams at the same time while paying strict attention to detail is necessary for success in this role
finance manager
Working hours
full-time
Language
french
Requirements
qualified accountant including membership of the relevant accredited
5 or more years of previous experience - managing systems and processes in a fast paced, changing environment
systems experience - SAP By Design, SAP Concur, SQL and Power BI
proven process transformation leadership and knowledge with experience of designing, implementing and managing processes and policies
operations manager
Working hours
full-time
Requirements
experience of managing/supervising a team in a sightseeing/tourist environment
experience in targeted sales environment
sales executive
Working hours
full-time
Language
english
Salary
salary
Requirements
experience Requirements
reliability and trustworthiness are vital as you pursue leads and build your own portfolio
previous sales experience
at least 3 years of previous travel industry experience
skills & Knowledge
A good understanding of sales as a function and of the travel industry
knowledge of the London market
excellent commercial thinking
Responsibility
achieve and exceed the budgeted targets on revenue, net profitability, passenger volume, and customer satisfaction
work in conjunction with the central agent sales team on the sharing of best practice and the implementation of new initiatives to improve the performance of the channel
electrician
Requirements
electrical circuits and systems knowledge
qualifications for PSV/HGV maintenance and repair - Minimum of NVQ level 2 or any equivalent international qualification
if you are not qualified, applications may be considered from candidates with at least 5 years’ experience in repair and maintenance of PSV/HGV One location
cleaner
Requirements
willingness to work flexibly and be self-motivated is essential
Responsibility
vacuuming carpeted office areas and floor mats, desk and surface cleaning
cleaning and tidying yard and workshop areas
emptying bins; rubbish, waste and shredded paper bins