BEECH HILL HOTEL

Responsibility

• carry out Spa Treatments
• spa reception duties, taking bookings and cashing up
• maintain standards of the spa and cleanliness
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• provide Product recommendations and retail products
• we are currently looking for a Spa Therapist to join our team here at The Lakeview Spa

Earnings for position spa therapist

Responsibility

• it is essential that you have a good food and drink knowledge
• oversee and manage all aspects of the food and beverage operations
• ensure high-quality service and customer satisfaction
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• develop and implement strategies to increase revenue and profitability
• monitor inventory levels and order supplies as needed
• we’re looking for a hands-on, pro-active Food & Beverage Manager with an infectious personality, who can act as one of the main figureheads for Burlington's Lake View Restaurant
• train, supervise, and schedule staff members
• you will possess fine-dining experience with a warm, friendly and outgoing customer service style which will delight our guests and engage our team members
• create and maintain a positive work environment
• as Food & Beverage Manager you must have a eye for detail and go out of your way to ensure the best possible standards are being delivered by every single member of your team
• collaborate with other departments to coordinate events and special functions
• ensure compliance with health and safety regulations
• handle customer complaints or concerns in a professional manner

Requirements

• strong leadership and management abilities
• excellent communication and interpersonal skills
• ability to work in a fast-paced environment and handle multiple tasks simultaneously
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• attention to detail and strong organizational skills
• problem-solving and decision-making capabilities

Responsibility

• you will also be responsible for converting enquires into sales in order to maximise revenue and occupancy
• you will be working as part of our front of house team and ensure that customer service is second to none
• ideally you will have experience working in a similar role but full training will be given
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• your working pattern will be 5 days out of 7 and will consist of a combination of morning and evening shifts
• we are currently seeking someone to join our busy front of house team. This is an exciting opportunity to join an award winning hotel set on the banks of Lake Windermere
• as a Hotel Receptionist / Reservations Coordinator you will be responsible for checking guests in and out, answering reservation enquiries made by phone, email or 3rd party booking engines efficiently and accurately
• we offer wide–ranging employee benefits including use of our brand new Lake View Spa. This position comes with an excellent salary, depending upon experience uniform and meals on duty will be provided
• job Types: Full-time, Permanent

Responsibility

• action or report any health and safety issues found during the security rounds
• dealing with customers, including complaint handling and reply to all guests issues
• carry out minor maintenance tasks during the night e.g. replacement of light bulbs in public areas
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• to be the person responsible for fire safety and implementing fire evacuation procedures if ever required during the night adhering to the Hotels Fire Evacuation Plan
• liaising with other departments