BCT GROUP OF COMPANIES

Responsibility

• assessing and processing medical invoices received from medical providers to ensure their accurate settlement and record of claim
• processing all invoices quickly, efficiently and accurately
• assessing and processing of medical claim forms and receipts received from members to ensure their accurate settlement and record of claim
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• keeping members and medical providers up to date with the outcome of the invoice review
• checking high cost invoices with the Medical Team
• checking high cost invoices with the x
• working closely with our overseas providers to ensure and develop a professional and healthy rapport
• responding to and resolving email and telephone queries from members, clients and medical providers
• working closely with our internal Finance team to ensure the timely payment of invoices
• scanning of inbound medical documents, such as invoices and medical reports, and allocating these on to the Case Management System
• keeping the inbox tidy and free of a backlog
• inputting invoice data on to the Optical Character Recognition software
• reviewing and responding to aged debt invoice queries from hospitals and clinics
• producing and submitting appropriate client reports
• reviewing claims to ensure we have received appropriate invoices for all planned treatment and updating the Case Management System when planned treatment did not take place or where no charge is due

Requirements

• reviewing invoices in line with case details
• audit provider invoices in line with Healix reasonable & customary rates
• handle all provider payment queries received in-line with agreed service standards, member benefit limits and policy terms and conditions
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• deal with provider queries or requests in relation to payment queries or outstanding payments
• communicate directly with members, clients, providers and other members of the Healix Group of Companies as required
• manage Invoice Processing Team administration reminders and outstanding actions
• allocate all post including invoices to correct case, member & client as and when necessary
• where relevant try to obtain discounts by negotiating costs where no discounts agreements are in place refer to Team Leader/Manager for guidance to ensure appropriate
• escalate any complaints or call backs in a timely manner to the IPT Manager or Team Leader

Earnings for position administrator

Responsibility

• support and contribute to marketing initiatives

Requirements

• self-motivated and experience of achieving good customer satisfaction
• financial awareness with the ability to interpret and deliver numbers
• the ability to see beyond immediate requirement
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• awareness of contracts, and terms and conditions of business
• technical, able to use and understand technology efficiently and with ease
• proven and successful networker
• confident speaker with the ability to engage an audience
• about Healix
• healix is a leading provider of global medical assistance and healthcare solutions
• we have a large and varied client base which includes multinational corporations, travel insurance companies, charities, airlines, government and military departments

Earnings for position account manager

Responsibility

• working with the Head of to develop scalable Training Plans at all levels of the business in conjunction with department Managers
• to liaise with the Healix Group Governance, Risk and Compliance Officer, plus external auditors, to arrange audit dates, confirm content of the audit and assist in the collation of audit supporting documentation to be provided in advance of or during the audit
• ensure all internal audit results are fed back to Line Managers on a monthly basis

Requirements

• personable and confident character, with excellent communication skills
• flexible, resilient and willing to adapt to changing priorities at short notice
• positive, service-orientated and helpful interpersonal communication
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• we are looking for a proactive individual who will be able to take forward this role, providing support to the Head of Training and Quality Assurance

Earnings for position quality assurance manager

Responsibility

• business partnering with the Director of Pricing and Operations Director for creating, reconciling and analysing scheme budgets
• management of schemes reserves and scheme performance
• supporting the Finance Operations Manager with generating and issuing trust client invoices for fund requests, administration fees and stop-loss insurance
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• treasury functions for the mastertrust and client schemes including float reconciliations, Trustee schedules, scheme cash review, reconciliations of several bank accounts and fund debtor credit control
• the Company
• business partnering with the Account Management team to support their client interactions with up-to-date cash information and requirements, ensuring notifications of low fund balances are communicated promptly and plans for prompt top-ups are actioned with the client
• calculating the monthly provisions for the scheme service credits for including in the monthly P&L, and management of the corresponding balance sheet provision account
• the Benefits
• building a robust internal control function to ensure HMRC healthcare trust compliance, trust deed provisions , client specific control and audit requirements are known and adhered to across the business

Requirements

• confident communicator and finance business partner
• excellent attention to detail and organisational skills to keep the cash of healthcare trust schemes robustly managed
• qualified by experience or CIMA/ACCA/AAT accounting qualification
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• interest in cash management and reconciliation with a focus on scheme performance review and analysis and liaising with all scheme stakeholders, more than a pure accounting role
• if you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more

Earnings for position accountant

Responsibility

• develop an Editorial Calendar to establish Healix as a thought leader within security, travel and medical risk management
• create effective multi-channel B2B and B2B2C marketing activities that deliver on business strategy, with clear measurable outcomes
• develop procedures for the proper implementation of marketing campaigns
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• own and manage our industry events calendar to drive brand awareness and generate interest
• work collaboratively with other Marketing team members to turn great content into effective and engaging campaigns that build pipeline and support the sales teams

Requirements

• experience working with digital, strategic and creative stakeholders or agencies to help formulate and launch successful campaigns
• excellent collaborative skills and ability to work with multiple teams and departments across the business
• exceptional project management skills to lead, plan and design campaigns for different media, working with other members of the marketing and communications and sales team
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• proactive and self-motivated with the ability to drive marketing campaigns forward and to come up with new ideas and new ways of doing things to help make a difference to the team and the business