an amazing IT Manager opportunity to join the Atrium Hotel Heathrow for an exceptional team player that has a passion for delivering an outstanding guest experience
managing Microsoft 365 Admin Centre
project work experience is essential
modern, with an upcoming sky bar/restaurant, consisting of 584 stylish rooms and a prestigious Conference and Banqueting Hall for up to 700 guests, 36 flexible meeting rooms, Orange Tree Restaurant and Bar, 24hr café, leisure facilities including Indoor Heated Pool, Sauna, Steam Room, Jacuzzi, Gym-Atrium hotel has an exclusive opportunity for an IT Manager
Salary
salary
senior technician
Working hours
full-time
Responsibility
just one stop from Heathrow Airport and opposite Hatton Cross station, Atrium Hotel has iconic design both inside and out
experience in using Hotel Systems
managing Interfaces to and from PMS/POS/OPI/OXI/Telephony
an amazing opportunity to join the Atrium Hotel Heathrow for an exceptional team player that has a passion for delivering an outstanding guest experience for a Senior IT Technician
managing Microsoft 365 Admin Centre
project work experience is essential
modern, with an upcoming sky bar/restaurant, consisting of 584 stylish rooms and a prestigious Conference and Banqueting Hall for up to 700 guests, 36 flexible meeting rooms, Orange Tree Restaurant and Bar, 24hr café, leisure facilities including Indoor Heated Pool, Sauna, Steam Room, Jacuzzi, Gym-Atrium hotel has an exclusive opportunity for an IT Manager
sales executive
Working hours
permanent
Language
english
Salary
salary
Responsibility
conduct show rounds and meet walk-in
duty manager
Working hours
permanent
Language
english
Salary
salary
Education
A-Level or equivalent
Responsibility
know all the services the hotel is offering to the customers to build product confidence
build strong and lasting relationships with customers ensuring the customer satisfaction
ensure the customer complaints are taken care in a timely and effective manner
comply with health and safety requirements and maintain the required Health and Safety standards
to attend all necessary Training Programs as required by the company
to impart all the necessary trainings to the team while on Duty as and when required
to ensure compliance of the Company policies and procedures
while on Duty to ensure smooth running of Hotel Operations
night manager
Working hours
full-time | Permanent
Language
english
Salary
salary
Requirements
hotel & Accommodations Senior Management Occupations: 1 year
Responsibility
nightly running of department and ensuring smooth night operations including night auditing or check-ins
guarantee a good coordination in between Hotel's departments
receptionist
Language
english
Requirements
exceptional customer care skills
ability to work in a busy environment
ability to maintain professional working relationships with colleagues across the hotel
ability to maintain good working relationships with colleagues across the hotel
able to work on Weekends and flexibility with the time schedule
constantly improve knowledge and show a desire to learn, attend company’s trainings
maintain high levels of enthusiasm and commitment to every task undertaken
maintain high levels of enthusiasm and commitment to every task undertake
Responsibility
fully responsible for ensuring that we meet our guests’ expectations – from arrival, to departure and return
adhere at all times to the company’s data protection policies and procedures
to share the communications with the guests in timely manner as and when any communication is received for the guest
adhere to all company policies and procedures while communicating with guests and quoting the rates
register guests and assign locker keys and towels
assist and supervise guests in their use of the facilities, ensuring their safety and wellbeing at all times
reservations agent
Language
english
Requirements
exceptional customer care skills
ability to work in a busy environment
ability to maintain good working relationships with colleagues across the hotel
constantly improve knowledge and show a desire to learn, attend company’s trainings
maintain high levels of enthusiasm and commitment to every task undertaken
good communication skills
opera PMS system experience is preferable
previous experience in hotel environment is preferable
Responsibility
to maintain the filing systems containing all correspondence relating to all reservations taken
to ensure daily arrivals checks are completed
to work along with events department ensuring an efficient and effective room allocation is done to conferences and events residential business
to ensure that the Revenue and Reservations Manager, the Front Office Manager and Duty Manager are aware of any guest special requirement so that appropriate departments can be informed and requests followed up accordingly
to maintain good liaison, communication and working relationships with colleagues, management and all other departments, especially Revenue Manager, Reception and Sales teams with regards to making reservations
to ensure all correspondence relating to individual is prioritized, responded to where required, correctly filed and logged/updated and the guest informed on their reservation
to effectively and efficiently carry out all aspects of the reservations agent’s duties to the hotel standards, achieving continued guest satisfaction
to know the hotel reception procedures, accounting procedure and any other departments’ procedures which aspects are relevant to reservations and ensure that these are carried out to the standards required by the hotel and the company
auditor
Responsibility
to attend company training when required
duties include late check in/outs, answering phone calls, directing phone calls, take messages and inform the right department
events coordinator
Language
english
Requirements
exceptional customer care skills
ability to work in a busy environment
ability to maintain good working relationships with colleagues across the hotel
constantly improve knowledge and show a desire to learn, attend company’s trainings
maintain high levels of enthusiasm and commitment to every task undertaken
good communication skills
knowledge of Opera PMS and Symphony system is preferable
previous experience in hotel environment is preferable
Responsibility
conduct show rounds and meet walk-in clients
attend and contribute to team meetings and other activities as required
prepare, update, and send events proposals to clients in a timely manner