ASSURANTÂ Salary
EMERALD BUILDINGS WESTMERE DRIVE CREWE CW1 6UN UNITED KINGDOM
ASSURANT Premium profile inactive Premium profile inactive
Earnings on positions in ASSURANT
Estimated salary
£ 1833
Median salary at ASSURANT
£ 1718 Lowest salary
£ 1853 The average salary
£ 2500 Highest salary
Do you believe that workers at ASSURANT are paid fairly?
ASSURANT is looking for employees for positions:
support engineer
Trade
- customer Service
- Customer Service
Responsibility
- provide IT services and support to ~1700 users across 12 sites, outsourced partner locations and 3rd party facilities
- ensure that all own and direct teams' incidents and requests are dealt within agreed Service level agreements
- ensure accurate and detailed recording in IT Service Desk tools
- maintaining and supporting all site-specific IT infrastructure
- take ownership of incidents and requests, to identify causes, implement fixes and keep customers updated
- act as a technical resource on technical and business-related projects and changes
- analyse incident and request trends to identify IT Service improvement to 1). Improve IT Service level agreement, 2) Reduce IT costs, 3). Improve customer satisfaction and perception of IT, and 4). Improve use of technology
- provide business lead and IT change request, work requests and projects as assigned
Requirements
- experience working in a similar role for a multi-site organization of at least 1000 end-users
- experience working in a medium to large IT team for a non-IT company in the financial or insurance industry
- certification in recognized technical training
- A qualification or knowledge in their area of technical specialty
- ITIL knowledge
- valid driving license
- desktop Support: 2 years
Earnings on positions in ASSURANT
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1853 £