first and foremost to deliver products to customers
to work safely with your fellow drivers, draymen and warehouse, unloading all supplied products
be aware of the next day’s journey and follow the sequenced route
check the vehicle in accordance with the driver’s daily check sheet and take action as required before departure
adhere to transport legislation and take work time and driving breaks in accordance with the rules in place
assist with keeping the delivery fleet clean and in good working order at all times
assist with warehouse duties as required
unload goods at the customer’s premises safely, efficiently and always in a considerate and polite fashion taking into account that care and attention for the general public must be considered at all times
Requirements
delivery driver experience: 1 year
driving: 1 year
customer service executive
Language
english
Responsibility
we are looking for a Customer Service Executive to join our Customer Service team at Nectar
processing orders inline with company procedure
delivering excellent customer services to Nectar’s internal and external customers at all times
as the Customer Service Executive you will be responsible for answering customer calls in a timely and efficient manner, minimising the number of abandoned calls where possible
maintain a clean and tidy work environment for the benefit of you and your colleagues i.e. desk, office and communal areas
process daily stock shortages, deallocating them on orders and ensuring customers are notified prior to expected delivery day
Requirements
experience using a database
strong communication skills both internally and externally
first rate Customer Services skills
excellent attention to detail and data entry skills
level 2 in Customer Services, desirable
must have own motorised transport due to rural location
the ability to problem solve and think outside the box
logistics administrator
Requirements
preferably some relevant experience in the warehouse / logistics industry
good communication and interpersonal skills
customer or supplier relationship management exposure
excellent customer service skills
experience in a fast-paced, high volume, detailed and process driven organisation
system experience in an ERP environment
highly organised with excellent attention to detail
Responsibility
optimise the split of sales orders across the warehouses to ensure efficient use of stock
validate 3PL invoice backing sheets by reconciling costs with rate cards and contractual agreements
responsible for monitoring the return of PODs by 3PLs and requesting missing documents accordingly
communicate any delivery issues promptly to the Customer Service team
attend customer and sales team meetings where required
warehouse team leader
Responsibility
general
review the current processes and identify areas to drive improved efficiencies and levels of customer service by implementing warehouse best practice
support the Warehouse and Transport Manager in decision around Budget, both Opex and Capex
collaborate with key internal and external business partners to resolve key issues and to find pro-active solutions to potential obstacles
lead and control all warehouse functions at Hindon promoting a safe and efficient working environment whilst achieving key KPIs
working with the wider business in various project groups to drive growth, efficiencies, and savings
work closely with the other warehouse team leaders on site to ensure the smooth running of the end-to-end process within the warehouse operation
manage, coach, and develop the team to ensure that the team has the correct skill mix to deliver improvements, carry out daily tasks and cover absences
Requirements
strong Experience in Warehousing Management at site level
proven leadership and team management experience in order to deliver team KPIs and objectives
strong Health and safety experience both in compliance and team engagement
strong business acumen, understanding priorities and functional requirements
experience of delivering strategic project work and planning including logistics optimisation, and digital innovation experience – desirable
strong communication skills; inspiring teams to embrace challenges & own the performance
proven track record of delivering operational improvements and efficiencies and sharing these across shift patterns in the beer or similar FMCG business
experience of budget ownership and delivering against said budget
e-commerce manager
Requirements
sales
e-commerce
an understanding of the Business Model of premium brands. Considerable knowledge of the UK beer market
experience in presenting, persuading, negotiating with a broad range of audiences
budget management and control
demonstrated structured selling and negotiation skills
UK E-commerce Sales experience – either working within a .co.uk retailer or FMCG ecommerce team
understanding of the e-commerce business
Responsibility
we're recruiting for an exciting E-Commerce Manager opportunity in our Off Trade Major Mults Sales team
in this role, the E-Commerce Manager will proactively lead, support and drive .com revenue delivery with our key off trade customers
communication, flexibility and adaptability are essential in the complex world of the off trade UK beer market
you will have complete ownership of your own budget and commercial KPIs that build up into key accounts JBPs
you will become an expert of the customer’s .com business in order to identify growth opportunities both for AUK and the customer
it is essential that the right person has the ability to build strong relationships both internally and externally in order to get the job done
A key position within the off trade Major Mults team, you will be responsible for all elements of the .com customer plans with multiple customers
you will work closely with our E-commerce & Digital Shopper Marketing Controller, to implement the AUK E-comm strategy and develop and implement the commercial KPIs with our key customer JBPs
regional manager
Benefits
mutual
Responsibility
new Business / Acquisition
responsibility for delivering the Free Trade & Leased & Tenanted Draught Installation regional plan in order to meet and exceed targets
strict adherence of AUK’s outlet segmentation in the free trade to protect brand equity long term
establish process and approach to building continuous pipeline of business and regular communication with key route to market partners
new business to be won with key rate of sale drivers in place e.g. dual stocking, standalone fount, glassware usage wherever possible
seamless handover of new business to Account Development Manager once install is complete and brand is successfully pouring. Initial account admin to be completed to measure account starting point before handover
CRM to capture prospects, calls and keeping customer records up to date at all times
Requirements
experience of working with premium brands, protecting brand equity and delivering brand execution within strict brand guidelines
A track record of building superior customer relationships & building a strategic customer contact strategy and network
clear demonstration of delivering and exceeding new business targets within the on trade
structured selling skills combined with strong drive and energy
negotiating contracts & marketing spend to deliver company & brand goals
relevant commercial sales responsibility in a successful FMCG business at AM level
ability to take the initiative, explore and deliver new business opportunities
manages & scrutinises budgets for account base, demonstrates ability to target spend within customer portfolio to maximise ROI
regional sales manager
Requirements
leadership
commercial agreements
relationship building
experience of working with premium brands, developing brand equity and delivering brand execution within guidelines
experience of working with a team either directly or indirectly to drive strong commercial results
A track record of building superior customer relationships & building a strategic customer contact strategy and network
structured selling skills combined with strong drive and energy
negotiating contracts & commercial investment to deliver company & brand goals
Benefits
mutual
Responsibility
we are recruiting for an exciting Regional Sales Manager opportunity in our Nectar Sales team
as Regional Sales Manager you will lead, manage and develop a regional Field Sales team at Asahi UK
lead Regional Sales Team
lead the performance of a remote team to ensure they are motivated and empowered in taking ownership of individual goals set
coach and develop team competencies to achieve full potential in current role and to prepare individuals for future roles across AUK
coach and develop team competencies to achieve full potential
recruit and train high calibre account managers to build future capability within AUK
recruit and train high calibre account managers to build future capability
marketing manager
Requirements
project management
brand management
innovation
experience in a marketing management or brand management position in an international FMCG company
understanding of the role of innovation in driving business performance and how to capitalise on the opportunities
experience identifying and articulating innovation opportunities to drive business performance
be able to demonstrate an understanding of best practice marketing principles and techniques
strong experience of commercial management and understanding how P&Ls operate and how money is made
Responsibility
we are recruiting for an exciting Marketing Manager - New Brand Propositions opportunity within our Global brands UK Marketing team
the Marketing Manager, New Brand Propositions is responsible for the development, launch and execution of innovation across the portfolio with specific focus on the priority Global brands, Peroni Nastro Azzurro and Asahi Super Dry
working with the Director of Brand Marketing, this role will lead the commercialisation of Global innovation platforms to achieve UK business targets and be responsible for creating the UK business case and gaining approval from senior stakeholders – within AUK and AEI
the Marketing Manager will also be responsible for creating the annual activity plan, leading all marketing launch plans and establishing innovation in market before passing over to the brand teams to deliver against growth commitments
the successful individual will be the marketing interface with a view to fostering exceptional working relationships which in turn must ensure the successful management of the brand and delivery against the brand plans
the Marketing Manager will work closely with the Innovation Manager who is responsible for the operational delivery of new products and innovation through the supply chain and by owning the project management
care manager
Requirements
analytics
interpersonal Skills
strong Communication
strong analytical skills able to make the connections in data, events and trends
customer or supplier relationship management exposure
strong interpersonal skills
experience in a high volume, detailed and process driven organisation
ability to work under pressure
Responsibility
key Accountabilities
the Customer Care Manager is responsible for the following key outputs and accountabilities
manage manual and automated system order processes; suggest and implement process and system improvements where necessary
educates customers on rules of supply such as lead times, MOQs, product information, delivery dates etc
the Customer Care Manager is responcible for the execution on a day to day basis for all supply chain service activities, administration and reporting related to the order to cash cycle on all beer deliveries, ensuring all Customer and Consumer queries are handled effectively, and pro-actively communicating with customers
ensure that all orders are invoiced accurately and any credits are completed in a timely basis in line with financial requirements - i.e. “month end”. Resolve credit queries with the credit control team to achieve this
proactively manage the order process from start to finish on the ERP system, ensuring all orders captured accuracy and conform to Asahi’s shipping and MOQ requirements
following up on requests, tracking and routing shipments and orders, preparing reports