ARENA GROUP  Salary

ARMITAGE HOUSE THORPE LOWER LANE ROBIN HOOD WAKEFIELD WF3 3BQ
TIN: 02168309

ARENA GROUP
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Earnings on positions in ARENA GROUP

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ARENA GROUP is looking for employees for positions:

service manager

Trade

  • information Design & Documentation
  • Information Design & Documentation

Responsibility

  • attend CAB / internal Problem Meetings as required
  • key Client contacts
  • raise Change Requests and attend Change Advisory Board where needed
  • the primary function of the role is to work alongside the Service Delivery Manager to manage the day to day running of the Service desk, in the office and in the field, ensuring customer requests are responded to in a polite and efficient manner and faults are resolved promptly or escalated as required
  • actively take end user calls during busy periods only to assist the team to meet response SLAs
  • act as a technical Quality Assurance gate for design and project operational onboarding
  • create and develop existing KB articles to guide the team

Earnings on positions in ARENA GROUP

Average salary in this position
Average salary in this position in the country
4200 £
25%
5214 £

National average salary

2950 £

Average salary in this company

4200 £