providing first and second-level IT support to team members in all offices, both remotely and on site in our Oxford office
this is an ideal opportunity for an enthusiastic and motivated individual with excellent knowledge of current hardware and software
maintaining the IT Service Desk and resolving tickets for team members based in other locations
diagnosing software and hardware faults when appropriate and fixing issues as quickly as possible
key responsibilities
setting up and administering equipment to new starters and existing colleagues
communicating with the business on issues relating to IT issues and training the user base
accounts payable
Working hours
full-time
Responsibility
processing high-volume purchase invoices and credit notes including the general ledger coding
reconciling credit card and corporate travel accounts
managing vendor payments to ensure we honour payment terms
ensuring that all queries are resolved
analysing and validating routine expenditures, including expenses
working with the finance team to streamline processes and procedures, and supporting ad hoc tasks when required
A good understanding of general ledger, including coding AP invoices, fixed assets and intercompany recharges
account manager
Working hours
full-time
Responsibility
closely managing programme finances and timelines to ensure that projects are delivered on time and to budget
obtaining an understanding of client objectives and needs and identifying opportunities for future collaboration, with the support of senior team members
leading client communications across a range of activities, from strategy planning and internal training to external education and engagement for a variety of audiences, with a particular focus on virtual events
playing a critical role in the collaboration between our internal specialist teams, maintaining timely and clear communication throughout to ensure successful programme delivery
reviewing project deliverables for clarity, accuracy and alignment with project objectives, ensuring that agreed workflows and best practices are followed throughout the project life cycle
account director
Working hours
full-time
Responsibility
providing clients with a high level of strategic and commercial guidance on medical publications projects
providing clients with a high level of scientific, strategic and commercial expertise on medical communications projects
providing clients with a high level of strategic and commercial expertise on medical communications projects
establishing and building positive long-term relationships with client teams and medical experts to support organic account growth and business development activities
establishing and building positive long-term relationships with client teams and medical experts
establishing and building positive, collaborative relationships with client teams and medical experts
demonstrating leadership qualities by training and motivating team members
building collaborative partnerships across all internal teams
account executive
Working hours
full-time
Responsibility
the role
supporting client communications across a range of market access and HEOR activities
leading internal meetings and contributing to client meetings, as well as supporting medical experts and advising congress presenters
key responsibilities
closely managing programme finances and timelines to ensure that projects are delivered on time and to budget
managing and organizing meetings
project management, coordination and support for a variety of projects, such as medical education, meetings and publications
liaison with clients and medical experts
writer
Responsibility
developing high-quality and scientifically rigorous content for a range of deliverables in accordance with the client’s strategic objectives
leading and managing your own projects while building strong and trusted partnerships with colleagues, clients and other external stakeholders
using creative skills to propose ideas for stimulating and impactful enhanced content
maintaining a comprehensive understanding of client products and the wider therapy area
adapting your writing style for different target audiences
ensuring quality and consistency across multiple deliverables
establishing and building positive long-term relationships with client teams and medical experts
building collaborative partnerships across internal teams
it support technician
Benefits
laptop
Responsibility
maintaining the IT ServiceDesk and resolving tickets for team members based in other locations
diagnosing software and hardware faults when appropriate and fixing issues as quickly as possible
day-to-day administration of IT hardware and meeting room technology
setting up and administering equipment to new starters and existing colleagues
training the user base on best practice and communicating any updates
providing first- and second-level IT support to team members in all offices, both remotely and onsite, with the ability to come into the office 1–2 times a week and where emergency support is required
account executive
Responsibility
collaborating effectively with editorial, client services, digital and design colleagues to ensure the smooth running of projects from briefing to delivery
developing a positive client partnership both through day-to-day support and by understanding clients’ challenges to actively contribute to organic growth
confidently maintaining the financial management of projects, including forecasting, invoicing and budget reporting to clients