ALGOLIA  Salary

1ST FLOOR WEST DAVIDSON HOUSE FORBURY SQUARE READING RG1 3EU UNITED KINGDOM

ALGOLIA
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Earnings on positions in ALGOLIA

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Estimated salary

£ 5624

Median salary at ALGOLIA

£ 5166 Lowest salary
£ 5603 The average salary
£ 6000 Highest salary

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ALGOLIA is looking for employees for positions:

administrator

Responsibility

  • algolia is looking for an experienced Gainsight Administrator to help drive the effectiveness of our global Customer Success teams with a focus on customer satisfaction, adoption, retention
  • as a member of our global Customer Success Operations team, the Gainsight Administrator will collaborate with cross-functional business teams to develop CS strategies and craft the associated business requirements
  • they will translate these requirements into technical designs and implement these in Gainsight, while adhering to systems and data administration best practices
  • the Gainsight Administrator trains team members and business partners to use the workflows they’ve set up, teach users best practices, ensure successful technical deployments on a recurring basis, and engage in daily problem solving to ensure the team can use the system productively
  • the Gainsight Administrator will act as the technical subject matter expert for Gainsight, focusing on maximizing system efficiencies and team effectiveness to realize the benefits of Gainsight in support of Algolia’s business goals
  • make recommendations to improve efficiencies through development and adoption of best practices and standard methodologies and procedures