Earnings on positions in ALFA TAIL LIFTS
ALFA TAIL LIFTS is looking for employees for positions:
- deal with incoming calls from customers regarding breakdown and maintenance issues
- forward plan work for engineers
- maintain relationships between customers, engineers and the company
- manage “live” jobs, dealing with any issues and concerns from the customer
- ensure that work is completed on time and SLA’s are adhered to
- produce reports and keep customer records up to date at all times
- ensure opportunities for recommendations are maximised
- excellent communication skills both written and verbal
- customer Service experience essential
- attention to detail – high accuracy level
- deadline driven
- team Player but capable of working on own initiative to fully understand implications of changes and effective working methods
- excellent organisation and administrative skills
- previous experience in a Parts department is desired but not essential. Full training will be given to any successful candidate
- excellent organization and time management skills
- impeccable customer service skills
- be punctual, motivated and reliable
- driving License is desired but not essential
- attention to detail
- balance parts stock to ensure a steady supply is available, without overstocking
- respond to internal and customer parts enquiries in a timely manner
- previous experience in a Parts Advisor is desired but not essential. Full training will be given to any successful candidate
- excellent organisation and time management skills
- impeccable customer service skills
- be punctual, motivated and reliable
- driving License is desired but not essential
- deal with incoming calls from customers regarding breakdown and maintenance issues
- forward plan work for engineers
- maintain relationships between customers, engineers and the company
- manage “live” jobs, dealing with any issues and concerns from the customer
- ensure that work is completed on time and SLA’s are adhered to
- produce reports and keep customer records up to date at all times
- ensure opportunities for recommendations are maximised
- excellent communication skills both written and verbal
- customer Service experience essential
- attention to detail – high accuracy level
- deadline driven
- team Player but capable of working on own initiative to fully understand implications of changes and effective working methods
- excellent organisation and administrative skills
- scheduling : 1 year