ADVANCE CREDIT UNION  Salary

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202 SLADE ROAD ERDINGTON BIRMINGHAM B23 7RS
TIN: IP00130C
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ADVANCE CREDIT UNION

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ADVANCE CREDIT UNION is looking for employees for positions:

customer service officer

  • customer service officer

Working hours

  • full-time | Permanent

Education

  • A-Level or equivalent

Requirements

  • enjoy communicating in person, on email, webchat, social media and over the phone
  • empathy to get alongside customers, learn what they need and how we can best support them
  • create trusted relationships
  • curiosity to help answer questions and sort out problems
  • enjoy working as part of a team so together we can serve our Members better
  • loves explaining to others how to manage their money on their own digital devices
  • banking or financial services experience, working in a regulated sector
  • customer service: 1 year