digital marketing manager
6 the last 270 days, recently 2023-09-25
Responsibility
- ensures cancellations are followed up on and either resolved or closed
- responsible for processes and delivers reports to management
- drive quarterly strategies for long term department growth
Show more +8 - being proactive to minimise service issues
- deliver Department Churn targets
- continuous improvement in meeting cancellation threshold, processes rolled out, training of the team
- involved in the recruitment process all new team members
- development of new team members to meet role requirements
- communicate process changes effectively and embed new ways of working
- supports the team in achieving its profit and loss target
- build strong inter-department relationships
Requirements
- previous customer service/communication role experience is a must
- digital marketing account management/customer service
- previous customer service/communication role experience a must
Show more +51 - ● Previous customer service/communication role experience is a must
- ● Digital marketing account management/customer service
- able to work in the office 3 days a week
- extensive knowledge across a range of Digital Marketing platforms
- ● Self-starter with a positive attitude
- ● SEO/digital marketing knowledge
- self-starter with a positive attitude
- experience in managing a team
- ● Willing to go the extra mile
- ● Experience in introducing new services to a customer base through upselling/cross selling
- willing to go the extra mile
- good Knowledge of Google Ads Campaigns
- ● Team player
- experience delivering presentations to clients or internal stakeholders
- full suite of Google Skill shop qualifications
- ● Good Knowledge of Google Ads Campaigns
- ● Well organised
- team player
- experience in either brand/client side or agency environments
- ● Committed to self-development
- having a clear understanding of the client's objectives and campaign results
- demonstration of working on innovative long-term projects
- ● managing client relationships
- managing client relationships
- ● Good time management skills
- committed to self-development
- experience in project management skills
- working with SMEs/SME background
- ● Adaptable
- recommending changes and improvements to SEO campaigns
- ● reporting on results
- ● Working with SMEs/SME background
- ● Team Player
- managing client relationships and keeping our clients super happy with our great service
- adaptable
- knowledge of other digital marketing channels such as Facebook and PPC
- excellent problem-solving skills
- ● recommending changes and improvements to campaigns
- ● Curious and inquisitive nature
- ● Positive can-do attitude
- monthly reporting on results
- curious and inquisitive nature
- experience with site-crawling tools such as Screaming Frog, Sitebulb or similar crawling software
- ● introducing new opportunities for clients to improve their digital marketing presence
- ● Customer service/Account Management skills
- project managing the work delivery and execution alongside our specialist delivery teams
- attention to detail
- ● Client focused mindset
- 3+ years in the PPC Digital Marketing space
- ● Commercial acumen
- PPC Digital Marketing: 3 years
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