administrator
20 the last 113 days, recently 2023-06-05
Responsibility
- deliver outstanding customer service to our patient's and visitors
- strong communication skills
- putting together bulk transfer packs from members of clients taking part in such exercises
Show more +39 - strong team player with the ability to work under pressure in a fast-paced environment
- administration - uploading new contracts, ensuring records are update to date
- liaising with Consultants and Implementation Consultants to ensure data is correct and to establish how packs should be sent
- preparing and submitting invoices to clients and customers
- onboarding of new contracts - this will include Financial Checks, Underwriting, Checking Contracts
- providing updates to Consultants on progress on returned forms to help identify members who require additional contact or support
- responding to customer queries in a timely and professional manner
- checking course dates
- venue hire
- invoicing - ensuring all incoming and outgoing payments are logged to ensure correct invoicing and billing is processed
- must have a flexible attitude to working hours to cover late finishes on clinical/surgery days
- collating completed forms and providing member information to administrative teams to start the transfer process
- entering data into the accounting system
- commission Payments - logging and inputting all commission payments, ensuring high levels of accuracy at all times
- communicating with members to request outstanding information required to allow transfers to proceed
- performing basic bookkeeping tasks
- catering
- transport
- assisting with all incoming queries via email, online chat and telephone
- good attention to detail and ensure all checklists are completed thoroughly and correctly
- providing regular internal updates on transfer progress
- maintaining accurate records and filing systems
- process funding applications
- smart appearance
- providing additional administrative support to all teams and 3rd party business parties who may assist participating Employers or scheme members
- liaising with other departments to ensure smooth business operations
- respond to online chat / requests
- delivery of course information in time to trainers and attendees
- answer calls from external clients to provide updates on existing or outstanding applications
- attendee recording and feedback
- taking payments for services and products
- providing general administrative support as needed
- invoicing and payment recording
- managing the uploading of data and communications to company software to keep a complete audit trail
- providing exceptional levels of customer service to reassure patients in opting to have their care provided by the company
- registering attendees with relevant bodies for specific certification documents
- answering phone calls and either directing queries accordingly or dealing with the patient's requests
- willing to travel to our other sites in London. Some travelling and working at these sites will need to be covered for sickness and annual leave
- answering patient queries via email, letter, and phone
Requirements
- ability to work to a high degree of accuracy while meeting deadlines in a fast-paced, rapidly changing environment
- experience working with electronic documents
- the client will consider applications from college leavers/graduates seeking their first career based role in the financial services arena
Show more +34 - strong interpersonal skills to form strong working relationships with colleagues
- strong attention to detail and accuracy
- they will also consider those with some previous administrative experience and are looking to change their career direction
- working knowledge and understanding of Outlook, Office tools, Adobe PDF’s and SharePoint
- good verbal and written communication skills
- excellent communications skills, bit verbal and written
- ability to take ownership of tasks and work with autonomy
- A positive attitude and willingness to learn
- the following are not essential, but may be advantageous to your application
- excellent interpersonal and communication skills
- experience and confidence in telephone call handing in an office environment is essential
- ability to work independently and as part of a team
- excellent attention to detail
- if YES, this role is for you
- any experience working within Financial Services
- outgoing and confident personality, good problem solver, able to respond quickly to changing business needs
- good time-management skills and ability to meet deadlines
- any experience of working within a role requiring administration, data input and / or communication skills
- however, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants
- experience gained within the insurance, financial services or banking environment is preferred, however this is not an essential requirement
- strong customer service and client focused
- if you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion
- all candidates need to have good interpersonal skills
- the ability to handle sensitive information in an appropriate manner
- previous experience in a similar role is an advantage but not essential as full training will be provided
- effective and competent organisational skills
- however please do join our Facebook community, to be the first to see our new positions
- excellent organisational skills, with the ability to estimate workload, prioritise and work to agreed timescales reliably
- polite manner
- have a flexible approach in undertaking a variety of responsibilities, capable of handling and providing creative solutions to problems
- ability to work as part of a team but show individual accountability
- the client is keen to consider applications from candidates that are keen to develop a career within the financial services industry as they can offer a range of potential career paths in future
- applicants should have both previous administrative and customer service experience and must be able to demonstrate their verbal and written communication skills as part of the interview process
- willingness to learn new tasks and the ability to take on and accept responsibility
low salary - 7% lower than the average in this position
Earnings for position administrator
administrator - How much money do you make working at this position?
Average salary at company LLOYD SERVICES is 1858£.
The national average salary is 2000£.
1000 £
Lowest
Lowest
2400 £
Average
Average
3800 £
Highest
Highest
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