Salary for customer service executive

Average salary

1900 £

Basic salary 1400 £
Maximum Wage 2400 £
1400 £
Lowest
1900 £
Average
2400 £
Highest

customer service executive - How much money do you make working at this position?

The average salary for the customer service executive position is 1900 £

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Companies with the highest earnings in position Customer service executive
22000 £
2916 £
TRI CONSULTING INC
Based on 3 job offers
 2880 £
DEVERELL SMITH HOLDINGS
Based on 2 job offers
 2750 £
PARKSIDE RECRUITMENT
Based on 4 job offers
 2614 £
2526 £
PROFESSIONAL OFFICE
Based on 2 job offers
 2521 £
VICKERSTOCK
Based on 17 job offers
 2500 £
2500 £
2500 £

Salary in companies

THEO JONES RECRUITMENT 22000 £
1400 £ 22000 £
GREENWELL GLEESON 2916 £
1400 £ 22000 £
TRI CONSULTING INC 2880 £
1400 £ 22000 £
DEVERELL SMITH HOLDINGS 2750 £
1400 £ 22000 £
PARKSIDE RECRUITMENT 2614 £
1400 £ 22000 £
CLARION 2526 £
1400 £ 22000 £
PROFESSIONAL OFFICE 2521 £
1400 £ 22000 £
VICKERSTOCK 2500 £
1400 £ 22000 £
CMR RECRUITMENT 2500 £
1400 £ 22000 £
CHERRY PICK PEOPLE 2500 £
1400 £ 22000 £

Comment on the job position of customer service executive

Benefits

  • service car

Requirements

  • customer service communication skills organised Microsoft packages
  • customer Service
  • confident communicator and if you speak another European language this would be a huge bonus
  • proven working experience in customer service or client management
  • high organisational skills and the ability to manage a number of projects at the same time
  • excellent written and verbal communication skills
  • ability to manage time and workloads
  • strong attention to detail and meets deadlines
  • account manager
  • customer service
  • property manager
  • customer service agent
  • relationship manager
  • lettings administrator
  • trainee property manager
  • customer success

Responsibility

  • initial Touchpoint for inbound enquiries online and over the phone
  • understanding and recording individual customer requirements
  • answering initial questions and queries and steering them towards the next step
  • calling customers to provide any relevant information
  • following up on leads generated from the website, social media and other channels
  • make appointments from Sales Executives in the dealerships
  • updated the CRM system with all relevant information so that Sales Executives are fully prepared for appointments
  • ensure customer contact preferences are updated to keep customers updated with latest offers and services
  • maintain a good working knowledge of the current products and sales campaigns of the brand and communicate this effectively to customers
  • undertake any other duties reasonably requested
  • accurately investigating, resolving, and responding to customer enquiries via all communication channels, while adhering to standard operating procedures and guidelines
  • complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management
  • manage landlord repair requests through Workwise ensuring work is completed to the residents’ satisfaction
  • must be immediately available or on short notice
  • identify support needs and effective partners to support tenants as the start of their tenancy. Repairs
  • responsible for authorising work orders to budget
  • our well-established client is looking for a reliable, organised, and approachable Customer Service Executive
  • you will assist residents throughout their 2-year defect and warranty period, in their new luxury properties
  • you will remain their main point of contact for any maintenance or building issue
  • you will have excellent attention to detail, operate with an exceptionally professional manner and deliver a premium service

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