team leader
20 the last 294 days, recently 2023-07-20
Responsibility
- manage day to day staff scheduling
- to act as the on-site manager and deputise for the Operations Manager when required
- manage response to computer related request and incidents
Show more +13 - lead a team of 1st & 2nd line engineers to deliver remote support to a set of clients
- manage the on-site support for national sites across UK & Ireland for Food and Environment Testing
- produce relevant or required process and procedural documentation to improve the overall service of the support function
- lead your team to succeed and deliver on targets
- lead, develop and motivate a team of IT Support Technicians
- overseeing technical planning and facilitating technical discussions
- build and maintain a strong relationship with key stakeholders and business leaders to ensure the right day-to-day support is provided
- stakeholder management & support wider teams to reach the best possible outcomes
- ensure ITIL environment and processes are being enforced
- play an active part in the growth the department, offering your expert options to overcome challenges
- to effectively manage base operations and logistics, ensuring that staff, resources and vehicles are allocated in order to deliver operational and broadcast requirements, anticipating and addressing issues which arise
- to lead and coordinate the work of the base team to deliver standardised procedures and ways of working. Planning resources for the short, medium and to ensure consistent service levels and a safe and smooth operation
- mentor and provide support to developers on your team through regular meetings, both 1 on 1 and group, to encourage career development
Requirements
- vmware
- further Education
- logistics
Show more +50 - 2nd line
- management
- active directory
- teaching
- 1st
- team Leader
- highly Detailed
- desktop support team leader
- manager
- knowledge of industry-standard Incident Management tools, such as BMC Remedy and Service Now
- in this role industry experience is essential as well as experience delivering, assessing and verifying all levels
- proven ability to keep a team functioning at the highest levels
- application Support | Team Leader | Manage | SharePoint online | PowerApps | M365 suite | SQL server 2019 | web sites | 3rd party integration | roadma
- you should also be able to develop effective links with local industry/commerce and promote a positive image of the College
- experience of leading or supervising an IT Service function
- recognised teaching qualification
- experience leading teams of Software Developers, providing support in the development of the team’s success and personal careers
- proven Leading, managing and developing your own team
- qualified to deliver curriculum, internally verify and moderate qualifications and awards
- experience of leading, developing IT Support Technicians
- it would be desirable that you have a background in electrical installations to support the development in this area
- this role would suit either an experienced Recruitment Manager or a Senior/Principle Consultant aspiring to step up into Management
- sharepoint online, PowerApps and Microsoft Office 365 suite
- take responsibility for your team and their performance, achievements, and progression
- experience with PC support, Help Desk in complex environments
- network knowledge and troubleshooting skills with LAN,WAN, VPN, TCP/IP, DNS
- good 1st/2nd line support skills
- SQL Server 2019
- numeracy and literacy skills
- team Player profile, able to organize and coordinate team members
- be happy in a technically hands-off role, while still being able to offer advice and monitor technical teams
- working within ITIL processes
- the salary is flexible depending on the level of experience you bring
- supporting 3rd part integration into the estate
- degree Level Qualification or relevant industrial experience or professional qualification
- assessing and Internal Verification Awards are essential
- experience working on, and leading, multidisciplinary teams
- strong interpersonal skills and ability to build rapport with all levels of stakeholders
- visit the JobsAware website for information and to get free, expert advice for safer work
- you will be managing individuals within an IT Practice so knowledge of this market will help but is not mandatory
- looking after legacy systems such as OCS, Triangle and Contract Alerts
- knowledge of networking technologies including TCP/IP, DNS, LAN, WAN, VLAN, DHCP
- ensure that the business is aware of the technology roadmap for the future enhancements and developments of the customers
- it is essential that you can deliver to learners of all levels and abilities, and to use flexible and innovative methods of delivery as required
- troubleshoot hardware, operating systems, applications and infrastructure issues
- you should have experience of co-ordination and managing a range of courses and be able to give our students an enriching experience from day one
- BAU ticket management and core hours cover
- customer oriented , excellent interpersonal skills
- you must have recent experience of leading or working as part of team within an education establishment, with evidence of delivering strong outcomes and high-quality teaching and learning, plus leading a commercial environment
- highly organised and able to prioritise multiple tasks at hand, a real problem-solving attitude with proven troubleshooting skills, credible at all levels
high salary - 24% higher than the average in this position
Earnings for position team leader
team leader - How much money do you make working at this position?
Average salary at company REED is 3139£.
The national average salary is 2400£.
1400 £
Lowest
Lowest
2450 £
Average
Average
3500 £
Highest
Highest
Salary in other companies in the position team leader
ALDERWOOD | 10720 £ | 7155 £ 10720 £ |
THE CABINET OFFICE | 10416 £ | 7155 £ 10720 £ |
COMMUNICATE RECRUITMENT SOLUTIONS | 9166 £ | 7155 £ 10720 £ |
HARNHAM | 7916 £ | 7155 £ 10720 £ |
SOLUTIONS SOCIAL WORK | 7520 £ | 7155 £ 10720 £ |
NIGEL FRANK INTERNATIONAL | 7500 € | 7155 £ 10720 £ |
I3 RESOURCING | 7500 £ | 7155 £ 10720 £ |
PARK AVENUE RECRUITMENT | 7200 £ | 7155 £ 10720 £ |
TEMPTING RECRUITMENT SOLUTIONS | 7200 £ | 7155 £ 10720 £ |
CARRINGTON WEST | 7155 £ | 7155 £ 10720 £ |