Everlast Gym Leigh Fitness Centre

Rating 1/5
based on 14 ratings
Personage walk retail, Leigh, WN7 5SJ
https://www.everlastgyms.com
Rating 1/5
based on 14 ratings

Everlast Gym Leigh Fitness Centre reviews

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Most popular review
The most popular review among Gowork users
Bad experience. I recommend not to join Everlast Leigh
Happening date 2024-04-10
User evaluation:

Don’t dare to join, you will have big problems. I joined the Leigh gym six months ago and since then I’ve only been a few times because I wish I had done more research into this Leigh gym, if I had I would not have joined.
The gym upstairs is extremely busy, not enough space between the old equipment. The pool is a decent size but I hurt myself once as I got a piece of glass on my foot and the water was most of the time freezing cold. The jacuzzi was broken and now blocked up. Place is noticeably dirty. The changing area has no private rooms to change, so you’ll have to be naked in front of everyone in the locker room, and the toilet is stinking very bad.
I moved out of the area and I have been back there once to speak with the staff about cancelling my membership as I wasn’t able to travel there to go to the gym and they told me to go online because they can’t help me. I’ve been online and I received an email back saying that I will be contacted no less than 5 days before my monthly direct debit. Nearly two months since then and I was still paying, been in contact with my bank and they told me to cancel the direct debit. Few days after that I received an email saying that I will have an administration fee because they couldn’t collect the money and I have to contact them. At the moment I’m still waiting on them to reply (1 hour in the phone queue) The worst experience I ever had with a company, same for me and my fiancé.

Most popular review
The most popular review among Gowork users
Jenna
Happening date 2024-04-17
User evaluation:

"Fight club" trainer needs people skills training!
I did the "fight club" gym class, and in my opinion, and many other peoples, the trainer is overly dominating, bigoted, and egotistical, wanting to show authority in controlling everyone in perfect synchronisation, and getting noticeably angry, using verbal abuse and disapproving nasty looks, when us gym members can't keep up, or get a move wrong.
A class supposed to be fun, enjoyable, but her class was too dominating, commanding. It reminded me of army boot camp.
My left leg was forward and others were right leg.
She stopped the class routine, shouting directly at me to make sure I had the correct leg forward.
No need to shout belittling me. It isn't SAS training. Does it really matter if I'm a little bit slower in keeping up? Or if l've put the wrong leg forward? I'm new to this.
I felt embarrassed being treated as if I'm a misbehaving child. Very disconcerting.
It's as if the trainer assumes that I should be able to keep up, and have the fitness level required.
She doesn't know me, or my health conditions, or fitness training experience, so chill out, back off and don't be so aggressively rude, and unprofessional.
I like the idea of the class, and the trainer is passionate, but overly so. Dare I say it - Narcissistic attention seeking bully.
The class was conducted in a way that left me feeling emotionally drained, threatened, not good enough, uncomfortable, and intimidated. It was a distressing experience, and nothing positive about it.
I didn't attend any more of her classes even though I remained a member of the gym for the rest of the disappointing month.
There are some horror stories about this trainers conduct towards some members.
As a member, whatever you do, do not be positive, don't have fun, or laugh/smile in class, that is not allowed at Everlast. And you maybe arrested for having a humorous private banter joke.
Members (Friends) support friends. We have zero loyalty to a failing company that violates members, and ex-members decency, with lies, and psychological abuse.
As such Everlast in Leigh have lost many members.

Most popular review
The most popular review among Gowork users
terrible Gym
Happening date 2024-03-26
User evaluation:

Equipment is old and knackered. Was hit in the face with faulty bit of kit glasses were broken and staff/management not even bothered. No one from head office even checked up to see if I was ok. Was told I would be compensated for my broken glasses which hasn’t happened. If I wasn’t tied in to a contract with them I would have left. Terrible gym.

Thanks

Thanks but I think they will be out of business by year end

michael

So you think there are many other people dissatisfied with that gym? :D

Entrepreneur!

Start managing the thread of your company.

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Nightmare at Leigh Everlast Fitness centre
Happening date 2024-04-20
User evaluation:

The worst company gym franchise I have ever had the nightmare to deal with.
Avoid Leigh Everlast Gym. Bad management, bad staff, bad trainers, dirty unhygienic. Members contract atrocious, so read the fine print.
I could go on with the negatives but 1 star says enough.

Dean
Happening date 2024-04-12
User evaluation:

Member for five years... started OK but has now descended into catastrophe of a gym. Poor customer service. Bad atmosphere due to staff. The members are fine but staff don’t take responsibility for their own negative actions.

I cancelled my membership. Everlast Leigh.
Happening date 2024-04-13
User evaluation:

I am a “disgruntled” ex-members of this Leigh Everlast Gym.
It is sad how it has gone downhill over the last twelve months, and continues to get worse.
I was apprehensive, in fear of voicing my grievances with management because of the back lash horror stories that I’ve heard from other members. However I did.
Basically by voicing my concerns to staff (as I did), with many genuine reasonable concerns, even in a clam respectful manor, I was treated unsatisfactorily as if I was the problem. This happened to me, so I walked away from this gym because I was left feeling upset and undervalued.
I do NOT look upon this gym in a favourable manor at all.
And yet again the pool area, and many gym machines are out of action.

Abusive “Fight club” “Combat class” trainer.
Happening date 2023-09-01
User evaluation:

The staff trainer (Fight club) committed an abusive unprovoked verbally violent assault on me, screaming, shouting, & repeatedly pointing at my face, as she falsely assume, wrongly imagined, & misinterpreted my reason for smiling in class that she falsely claimed was laughter.
She mistakenly thought that I was laughing at a gym member, when I was not. In fact he wasn’t even in the room but had been the week before. My positive innocent smiling strangely bothered her. That is a negative reflection on her, and not me.
The trainer mistakenly assumed there was a reason for laughing at the gym member, so who is the one in the wrong? I wasn’t even looking at the mentioned member the week he was there, he was behind me.
She never even asked me why was I laughing (smiling). That would have been the calm adult mature first course of reasoning.
I’ve never been the victim of verbal violence to this degree until now. She was totally out of self-control. I felt extremely uncomfortable.
I did not retaliate, in fact I calmly walked away because I am the bigger person with emotional intelligence. I am horrified at her shameful despicable, totally unjustifiable behaviour.
You have lost a paying member, and received negative feedback.

Avoid
Happening date 2024-04-11
User evaluation:

Some staff are rude and best avoided.
Machines are often broken and it’s months before repairs, if ever. Toilets area and showers are always unclean when I’ve looked and no available toilet roll.
Pool and steam area strongly smelt of chlorine. Too strong over used. Steam room never hot enough.
Staff are too busy talking amongst themselves to notice the members. Disgusting dust everywhere,
Best avoid this Leigh gym.

oscar

I can see many bad reviews about that gym, but it's really the closest one for me :D Is it really that bad for a casual user? The machines are so poor?

Bad

Go see for yourself. It’s bad

Deeply upsetting discrimination experience!
Happening date 2024-04-05
User evaluation:

Everlast in Leigh segregated me as a member at the gym, they singled me out, disfavoured, bullied, embarrassed, ridiculed, belittled, and some staff were very rude and aggressive towards me due to their miscommunication, and lack of, in understanding me, and their ignorance, and misimpression of me and my Autism, which resulted in my membership termination.
They treated my disabilities as a plague to eradicate. Staff words “I just wanted him out of the gym”. No explanation as to why other than lies, when in fact I am extremely easy-going, not aggressive at all, I was never rude towards anybody, never raised my voice etc.
I was very popular with the gym members.
Everlast have upset the whole of the Autistic community which has resulted in many cancellations of memberships and others not joining.

Anthony

This sounds like a very distressing situation. Have you tried reaching out to higher management or lodging a formal complaint with the gym to address the mistreatment you experienced? Your feedback could potentially lead to better understanding and training for the staff regarding handling such situations in the future.

Autism

Head office in fact contacted the victim and made the most ridiculous allegations and it became a police matter. The police closed the case down within the week because it was so ridiculous and Everlast caused a huge amount of distress.
Extremely unprofessional, bullying and threats from head office. The manager has since been replaced at this branch and it looks like they’re going out to business

Anthony

So maybe it's time to fight for the compensation? If you say that the police was already engaged somehow... What do you think? Are there any chances?

Too busy and faulty equipment
Happening date 2024-04-03
User evaluation:

Shocking gym, far too busy, I can’t get on nothing at times, and the only equipment with nobody on them is faulty. Tried to cancel but because im 3 days over my cooling period they say im in 12 months contract. No helpful service from staff.

Not worth the membership fee
Happening date 2024-03-30

I can see that there are NO hot-tubs in used and additional faulty equipment.
Unhygienic lack of cleanliness in the gym, steam heat room, and unclean changing areas.
Some rude arrogant aggressive staff.
Reduction in the heat of the pool.
Reduced gym hours.
I realise the economy is bad, but to reduce membership services means there is no point in being a member. This is why the negative reviews outnumber the positive.
Granted if the membership fee was £10 a month then the limited reduced services would be more tolerable, but not for £30 a month.

Toxic staff
Happening date 2024-03-30
User evaluation:

Some of the gym members I’ve known for over 20 years, they’re friends of mine and some I met when I joined. I get on with everybody extremely well and consider them friends, some of which have been to my house on a number of occasions as friends.
However, a toxic member of staff came over to me and said and I quote “They are not your friend”. The staff members seem bothered of my popularity, and that I talk with everybody.
Days later, I was talking with friends and we were laughing and the same staff member shouted over “Are you calling me names?”.
We wasn’t talking about her and wasn’t calling anybody, so she is totally paranoid and toxic. Days later, my membership was terminated.
Very strange toxic staff as I’d never said a bad word word about her.

Andressa ex-member
Happening date 2024-03-16
User evaluation:

My experience here has been consistently disappointing. The cleanliness leaves much to be desired, with grime accumulating in corners and equipment looking visibly dirty. Moreover, the maintenance of the gym equipment is severely lacking, with machines frequently out of order or malfunctioning. It's frustrating to pay for a membership only to encounter broken equipment time and time again. Overall, I would not recommend this gym to anyone looking for a clean and functional fitness environment.

Extremely disappointed
Happening date 2024-02-01
User evaluation:

I recently visited the Everlast gym in Leigh, and my experience was extremely disappointing. The gym was unkempt and poorly maintained, with broken machines scattered throughout the facility. Dust and empty plastic bottles littered the floor, giving the impression of neglect. Additionally, the layout of the gym was poorly planned, with machines placed too close together, making it difficult to navigate and work out comfortably. It was evident that cleanliness was not a priority, as there was no blue roll available for machine cleaning after use, and many machines had been out of order for a considerable amount of time. The lack of basic amenities such as toilet paper and hand wash soap in the restroom further highlighted the disregard for hygiene and customer satisfaction. Overall, my experience at Everlast gym in Leigh was extremely disappointing, and I would not recommend it to anyone looking for a clean and well-maintained fitness facility.

Alice

It sounds like the gym's management needs to address serious cleanliness and maintenance issues. Did you bring up your concerns to the staff while you were there?

Ex-customer
Happening date 2024-03-26

No one cares, not the staff or head office. I think they have given up and they know it’s past the point of bothering. The gym will be out of business this year.

Disapointed
Happening date 2024-03-01
User evaluation:

My overall experience in this gym was very disappointing. I found the place to be filthy with many of the machines out of service.