SOLICITORS REGULATION AUTHORITY

Responsibility

• contract Type
• permanent
• working Pattern
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• full time - flexible working may be considered
• working Hours
• 35 hours
• salary
• £62,195.20 dependent on experience and inclusive of London weighting
• location Options
• hybrid - home based and London, Old Broad Street
• function Type
• regulation
• you will have accountability and oversight of the progression and quality of investigations handled by your team and you will make sure that cases are managed on time and that quality standards are consistently high
• manage third party providers and maintain a good working relationships

Requirements

• proven experience in technical infrastructure management with a track record in systems implementation and support
• proven experience in team management skills, work scheduling, performance reviews and strategic improvements
• A background in infrastructure management and design, with proven experience of best practice solutions for availability, security, scalability, and cost management
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• ability to coach and mentor team members to ensure they perform to their full potential
• proven senior stakeholder management experience
• proven experience in delivering a great customer service
• strong analytical and problem-solving skills
• collaborative and results oriented approach towards issue resolution
• useful and additional information
• interviews will be conducted virtually

Earnings for position manager

Responsibility

• contract Type
• permanent
• working Pattern
  Show more +14
• full time - flexible working may be considered
• working Hours
• reviewing large volumes of information and documents to identify evidence or issues
• collating bundles of paperwork for use in misconduct proceedings
• drafting documents to a high standard
• analysing technical and legal information
• providing your views and findings both orally and in writing
• you will need to be flexible and be able to work to competing priorities within defined timescales
• your primary focus will be on supporting Investigation Officers and taking direction from them on what is required from you
• you will assist them to manage a varied caseload and support high priority investigations
• you will be enthusiastic with the ability to become self-supporting within a short time and be able to, work both independently and under direction
• help your Investigation and Supervision colleagues in protecting the public and enforcing high professional standards
• we are currently looking to recruit an experienced Paralegal to join our Legal and Enforcement Team
• showcase and develop your casework, legal and customer service expertise

Requirements

• A highly organised and resilient individual, who works with enthusiasm
• qualifying Law Degree or equivalent
• legal profession
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• experience of dealing with legal documentation, with accuracy and attention to detail
• experience of dealing with legal documentation
• regulatory sector
• someone who can critically analyse and pro-actively disseminate information
• highly organised with the ability to prioritise
• investigators
• A strong communicator at all levels with the ability to work at pace
• resilient and able to work in a constantly changing environment
• useful and additional information
• high level of literacy and numeracy and the ability to understand and analyse complex information
• there is a Role Profile attached at the bottom of the advert on our website
• able to work accurately, quickly and consistently, with close attention to detail
• we offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation
• able to communicate effectively
• to apply
• conducting legal research
• supporting Documents
• able to critically analyse a range of evidence and options and make an appropriate recommendation
• the SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice
• desirable

Responsibility

• contract Type
• permanent
• working Pattern
  Show more +2
• full time - flexible working may be considered
• working Hours

Requirements

• to find out more about the recruitment and selection process and how to make the most of your application, please visit our jobs pages
• shortlisted candidates will be invited to a one-hour assessment, consisting of a competency-based interview and a telephone assessment. You will also complete a written assessment after the interview

Earnings for position customer service adviser

Responsibility

• contract Type 1
• contract Type
• permanent
  Show more +19
• working Pattern 1
• working Pattern
• full time
• working Hours 1
• working Hours
• 35 hours per week
• salary 1
• salary
• up to £48,000 depending on knowledge, skills and experience; with competitive benefits
• location Options 1
• location Options
• hybrid - home based and Birmingham
• function Type 1
• function Type
• corporate Functions
• we are hiring a HR Services Manager to join our HR team on a permanent basis
• this role manages the team that provide support and guidance relating to HR processes to approx
• 700 SRA colleagues
• this role will enable you to apply your leadership and management and service delivery skills in a varied role

Requirements

• managing a HR services delivery team responsible for managing employee lifecycle processes and administration, including HR reporting
• payroll processing and managing an outsourced payroll service
• effective line management skills – someone who can motivate, engage and manage team performance and service delivery
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• managing first and second line employee relations issues
• managing external suppliers
• managing end to end processes and driving continuous improvement to give a great customer experience and improve efficiency
• delivering HR services to agreed SLAs/KPIs
• managing projects and/or end to end HR lifecycle events e.g. pay review
• delivering HR services in a SLA/KPI driven environment
• experience of employee relations issues
• to succeed in this role you will be
• able to balance many competing priorities, and deliver your own work as well as make sure the team deliver theirs
• A solution orientated, confident decision maker who is able to respond to ambiguous situations

Responsibility

• contract Type 1
• permanent
• working Pattern 1
  Show more +10
• full time - flexible working may be considered
• working Hours 1
• 35 hours per week
• salary 1
• £39,410 - £45,000 depending on knowledge, skills & experience
• location Options 1
• hybrid - home based and Birmingham
• function Type 1
• corporate Functions
• what we are looking for

Requirements

• excellent analytical, problem solving and communication skills
• proven ability and track record managing Microsoft centric software environments
• excellent ability to record data and plan in Excel / PowerPoint
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• enthusiasm to work across multiple teams and projects
• excellent team working. Strong people and stakeholder management skills
• an eye and a passion for detail/accuracy
• azure DevOps
• £55,000 - £63,000 per annum depending on experience