R&T TECH

Responsibility

• maintain up to date knowledge of T-Tech’s operational procedures and Employee handbook and comply with the requirements
• work collaboratively with team members
• we are looking for an individual who has experience working within a service desk
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• participate fully in company-wide initiatives
• undertake other duties as may reasonably requested by management
• job Title: Junior Infrastructure Engineer
• location: London
• job Type: Full Time
• are you ready to embark on an exhilarating journey in the world of infrastructure? Do you have a passion for technology?
• join our vibrant team as a Junior Infrastructure Engineer and play a pivotal role in shaping a dynamic future
• in the event of a major incident, raise incidents as per process and follow investigation and escalation processes as expected
• network updates and Upgrades
• systems Admin – evaluate, deploy, and manage system management and improvement technologies and processes to drive efficiency and automation in a multi-tenant model
• perform disk usage trending and analysis and highlight any future areas of concern in a timely manner

Requirements

• previous service desk experience, we are looking for a minimum of 18 months
• strong technical Microsoft experience
• great communication skills
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• exceptional customer Service skills

Earnings for position infrastructure engineer

Responsibility

• a Raise purchase orders for all items to be purchased
• b Work collaboratively with team members
• b Assist with month-end reporting and transaction reconciliation queries
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• c Participate fully in company-wide initiatives
• c Manage the Accounts inbox
• i) Process incoming invoices
• ii) Query discrepancies
• iii) Ensure value for money
• iv) Manage queries
• 2 Procurement and Order Processing
• b. Check the order on arrival and match invoice to delivery note
• c. Manage any returns, complaints or faults with the supplier
• d. Ensure that invoice is passed for payment
• e. Communicate with the teams on order status/progress
• d Undertake other duties as may reasonably requested by management
• a. Place orders for equipment and manage the ordering process to ensure that the goods are received in the right place at the right time
• f. Maintain licence information for clients
• a Maintain up to date knowledge of T-Tech’s operational procedures and Employee handbook and comply with the requirements
• g. Maintain an accurate stock list
• a Report on Debtors’ status each week
• c Chase payment dates via emails and phone calls

Requirements

• customer Service
• working under pressure
• some previous finance experience – and confident with numbers
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• quality Focus
• knowledge of finance systems – Xero preferred
• attention to Detail
• brave with IT– not afraid of IT terminology
• multi-Tasking
• worked in an MSP/distribution/IT accounts team
• job Type: Full-time

Responsibility

• you’ll have full responsibility for projects and reporting back to stakeholders
• you’ll liaise with partners and vendors to ensure they meet T-Tech’s needs, co-ordinating all activity to provide a seamless customer experience
• leading the project planning, including contingencies, feasibility studies and risk management, supporting the Head of Technology to schedule client projects
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• about you
• we’re looking for someone dedicated to providing stellar customer service, used to working under pressure on multiple concurrent projects
• you will be hands-on project managing, so you’ll need a strong understanding of our product technologies to back up decisions, and you’ll need to be a great communicator both internally and externally, working across multiple teams to deliver critical projects
• education / Qualifications
• likely to be degree educated or qualified by significant experience
• project Management qualification desired but not essential
• you’ll be a natural influencer, quick to solve problems and mitigate risk, with great attention to detail throughout all planning, design, implementation, and review processes
• you will be rigorous in your pursuit of quality and driven to constantly look for ways to improve internal processes and develop your team
• knowledge and Experience

Requirements

• demonstrable experience with SME customers
• experience of Agile methodology
• experience of managing projects in a range of industry sectors
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• ideally experience of having managed at least one end-to-end software development project

Responsibility

• a Maintain up to date knowledge of T-Tech’s operational procedures and Employee handbook and comply with the requirements
• b Work collaboratively with team members
• c Participate fully in company-wide initiatives
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• d Undertake other duties as may reasonably be requested by management

Requirements

• education / Qualifications
• experience in a telesales or sales call centre environment
• knowledge and Experience
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• at least 2 years’ experience
• personal Qualities and Competences
• strong Oral and Written Communication
• attention to Detail
• influencing & Persuasion
• research & Evaluation