supervisor
10 the last 354 days, recently 2024-03-07
Responsibility
- develop and implement store strategies
- with the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise
- interview, hire, and train potential new employees
Show more +51 - who you are
- manage all employee schedules to ensure the store is properly staffed
- leads by example with their personal styling, grooming standards, demeanour and overall appearance
- you'll have previous experience within a premium or luxury retail environment
- maintain store inventory through tracking stock and completing new orders
- confident in conveying to customers their knowledge of brand history, design process and our global omni-channel business
- experienced in supervising and guiding a team
- encourage employees to meet sales goals and any applicable sign-up goals
- conducts themselves in line with company values
- have excellent communication and interpersonal skills
- meet all sales goals and strive to maintain a high profit margin
- takes pride in the store in maintaining all aspects of silent-service, brand standards and store cleanliness
- have excellent organisational and decision-making skills
- handle customer complaints in a timely manner
- what you'll be doing
- communicates relevant company news to the team
- ability to work under pressure
- as part of our Retail team, you'll be joining our store in Bicester Village as our Department Supervisor, who is responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals
- as part of our Retail team, you'll be joining our Store in Central London, on a full-time basis as our Supervisor, who is responsible for supporting the day-to-day running of the Store and motivating team members to ensure all sales and operational goals are met and exceeded
- ensure all legal, health, and safety requirements are met at all times
- why choose Reiss?
- with standalone stores, concessions, and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established
- delivering an exceptional customer service experience
- what's the role about?
- with standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established
- supporting the opening and closing of the store
- sets the team up to prioritise the customer making sure that they always feel appreciated and valued
- working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do
- for our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals
- inspiring the team to ensure sales targets are continuously met
- educates the team so they can inspire and advise customers with all available products and services
- supporting the opening and closing of the Store
- delegating duties and responsibilities to sales team ensuring they deliver and complete to the highest standard in a timely manner
- ensures the team build and nurture customer relationships, creating a loyal customer base
- as part of our Retail team, you'll be joining our store in Kingston on a full-time basis as our Supervisor, who is responsible for supporting the day-to-day running of the store and motivating team members to ensure all sales and operational goals are met and exceeded
- as part of our Retail team, you'll be joining our store in the beautiful Spa city of Bath as our Supervisor, who is responsible for supporting the day-to-day running of the store and motivating team members to ensure all sales and operational goals are met and exceeded
- assisting the management team in leading the team to meet KPIs for the store
- what's this role about?
- what you'll ideally bring to the role
- is aware of the store and their own individual targets and KPI's
- leads by example demonstrating how to deliver a personalised service experience using the Reiss Experience CIC philosophy, across all customer interactions and touch points
- you'll have previous experience of supervising a team
- delivers personal sales targets and KPIs
- what we'll do for you
- A passion for premium or luxury product
- uses all tools and services available to achieve personal targets
- generous employee discount
- adheres to all company policies and procedures
- previous experience in a customer-facing environment
- understands how to read the commercial reports in store
- business wear
Requirements
- BA/BSc in business, marketing, or similar field preferred
- superb team leadership skills
- strong work ethic
Show more +4 - excellent written and verbal communication skills
- knowledgeable in sales and marketing strategies
- great time management and multitasking skills
- [2+] years experience as a Retail Manager
low salary - 23% lower than the average in this position
Earnings for position supervisor
supervisor - How much money do you make working at this position?
Average salary at company REISS is 2052£.
The national average salary is 2200£.
1300 £
Lowest
Lowest
2550 £
Average
Average
3800 £
Highest
Highest
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