domestic energy assessor
19 the last 156 days, recently 2023-07-06
Responsibility
- role OVO-View
- as this new service is being delivered over a wide geographical area and the site
- based team will need to be suitably supported and managed
Show more +53 - updating and managing all technical supplier data within each project master tracker
- creating weekly and monthly reports on supplier performance to distribute to the wider Energy Solutions team, Clients and Contractors
- producing Energy Reports based on a properties currency, energy usage, and the energy potential of the property
- producing Occupancy Evaluation Reports by reviewing previous energy bills and understanding the daily energy usage in the Building
- work with the Assurance Team to answer any technical customer queries raised during a project's implementation
- monitoring supplier performance and maintaining all Contractual SLAs/KPIs reports relating to the Technical supply-chain
- the role holder will be responsible for full compliance with the customer journey and for all timelines and outputs identified
- location: covering Devon
- location: covering London and the surrounding areas
- location: covering Bristol and the surrounding area
- location: covering Cambridgeshire
- location: covering the West Midlands
- location: covering Tyne and Wear
- location: covering Dyfed
- location: Home based - but you will need to be flexible
- assisting Sales, Commercial, Operations and Assurance functions to ensure the same high level customer journey and customer expectations are met
- team: Energy Solutions
- everyone belongs at OVO
- depending on the timing of this appointment it may be necessary to support the interview and recruitment process during the first phase of expansion. 0 to 10 staff members
- as an OVO Energy Expert, your job is to do what's best for our customers. Being able to identify where a customer could get better value by being more energy efficient is a crucial duty of an effective agent
- processing of survey and design documentation in line with MCS and PAS compliance
- at OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis
- the day to day management of this team to ensure all its deliverables are achieved, and the department's signifcant growth ambitions are carefully controlled
- our Energy Experts are usually the first point of face to face contact between a customer and our business, so the ability to provide meaningful and beneficial advice to our customers is key
- experience: Mid-level/Experienced
- the job of an OVO Energy Expert is to do what's best for our customers so you'll be expected to monitor the outputs of this team for quality, accuracy, consistency and compliance
- visit customers homes at predetermined time slots in order to carryout a top-to-bottom audit and answer any questions a customer may have regarding becoming more energy efficient
- our Energy Experts will share tips and advice on funding routes, and where necessary signpost our customers towards financial support
- liaising with key project stakeholders to ensure that all information relating to property surveys, assessments, coordination and compliant designs are both accurate and managed to strict timelines
- and we know it takes all of us to change the world
- promoting the benefits of low-carbon retrofit to members
- working pattern: Full-Time
- our Energy Experts are usually the first point of face to face contact between a customer and our business, so you'll be expected to gather feedback on your team's performance and where neccesary, provide proposals for how we might improve things
- this service is covered by a detailed 'Customer Journey' map which sets out the process for delivering property specific and personalised Home Health Reports
- reporting to: Neil Smith - Head of Central Services
- that's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us
- provide accurate and up-to-date independent advice about low carbon technology options
- sponsorship: Unfortunately we are unable to offer sponsorship for this role
- our Energy Expert will provide an Energy Performance Certificate or Energy Performance Report depending on the findings from the assessment, and the customer's requirements
- teamworking for the planet
- the role holder will also be responsible for overseeing the future appointment process and for developing the team structure as it grows
- post assessment, our Energy Expert will create and issue a brand new, official, Energy Performance Certificate and provide a personalised Home Health report
- this role in 3 words: Engaging. Ownership. Decision-maker
- life at OVO can be quite fast-paced, where change happens quickly and so you're comfortable dealing with ambiguity
- top 3 qualities for this role: Communication. Organisation. Passion
- if a customer has any questions or queries relating to the Home Health Report generated for their property then the Senior DEA will be on hand to chat this through
- if a customer has any questions or queries relating to the Home Health Report then our Energy Expert will be on hand to chat this through
- the Senior DEA is expected to keep abreast of all available funding routes and be the conduit for signposting any vulnerable customers for financial support
- ensure that all work carried out is consistent with standards applicable at the time
- you'll be a successful Senior DEA at OVO if you…
- at OVO Energy Solutions, we're on a mission to make our members' homes more energy efficient. The more energy efficient the home, the less heat will escape, and the less energy the home will need to use
- the role will require excellent communication skills in order to help transition jobs through the job cycle liaising with the team, other departments, and with contractors and clients
- your team could be the first point of contact for our OVO Energy customers, so you'll be expected to promote the benefits of low-carbon retrofit in order to help the wider team facilitate the delivery of Government initiatives such as the Energy Company Obligation scheme
low salary - 13% lower than the average in this position
Earnings for position domestic energy assessor
domestic energy assessor - How much money do you make working at this position?
Average salary at company OVO ENERGY is 2496£.
The national average salary is 2800£.
2100 £
Lowest
Lowest
2900 £
Average
Average
3700 £
Highest
Highest
Salary in other companies in the position domestic energy assessor
CONSUMER ENERGY SOLUTIONS | 8333 £ | 2083 £ 8333 £ |
NIYAA PEOPLE | 3680 £ | 2083 £ 8333 £ |
RISE TECHNICAL RECRUITMENT | 3020 £ | 2083 £ 8333 £ |
GREEN ORCHARD RECRUITMENT | 2916 £ | 2083 £ 8333 £ |
PENGUIN RECRUITMENT | 2716 £ | 2083 £ 8333 £ |
MSS GROUP HOLDINGS | 2083 £ | 2083 £ 8333 £ |