MOLE VALLEY FARMERS

Responsibility

• answer all order telephone calls
• assisting and supporting with queries from our customer members, colleagues, and suppliers over the phone
• manage the sales admin email inbox
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• communicating, cross referencing and processing inhouse and third-party suppliers
• processing sales orders for new and existing customers
• ensuring systems are maintained with accuracy
• complete and update contracts and deposit invoices
• working with the Customer Service Manager in making sure the site is compliant
• communicate between sales team and operations about changes of contracts and projects
• interface with customers to ensure sales ordering process is understood and runs smoothly
• do you love retail and administration?
• liaise with customers on behalf of Solar PV Sales Consultants where required
• enjoy taking pride in what you do?
• support operations and management team with sales reports and general admin tasks
• ensure the consistent delivery of the highest levels of customer service
• job Type: Full time, Permanent
• taking ownership of any customer challenge and ensure it is resolved
• contractual Hours: Monday to Friday 9.00am until 5.00pm
• location: Nichols Country Store, Chipping Sodbury, BS37 4AD
• you will be responsible for the proactive ordering, management and control of the stock levels of designated business categories
• if so, we’d love you to join our team at Chipping Sodbury and play a part of putting the farmer at the heart of everything we do
• comfortable with proactively chasing outstanding payments over the telephone, obtaining relevant information from customers and processing payments
• support the Product Manager with maintaining the stock file
• preparation and analysis of stock replenishment orders
• working with Product Manager & Merchandise Planner to develop the optimum layouts within the Mock shop as required for their Categories
• using Financial analysis to feed into the Range planning process, working with the Product Manager & Merchandise Planner
• provide administrative support for all aspects of show attendance including bookings, paperwork coordinating staff attendance and booking accommodation
• support on larger events with set up and breakdown of stands
• maintain a diary of forthcoming deadlines together with reminders
• producing planograms for categories and creating Head Office Bulletins to ensure implementation in stores, working within agreed critical path and process
• the Stock Administrator provide an outstanding service, whether that is sorting stock replenishment or deliveries of goods, cash handling or helping to maintain excellent store standards
• resolve invoice queries from the purchase invoice office
• liaise with other departments, with regards to activity on the category
• you will be managing overdue accounts

Requirements

• customer focus/customer first attitude essential
• experience of interacting and liaising directly with customers
• 1-2 years’ experience of working in an administrative position, sales admin experience is an advantage
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• strong attention to detail and organisation skills
• excellent customer service and communication skills with an effective telephone manner
• proactive and thinking outside the box approach
• experience of Sales Force would be ideal but not essential
• great organization and excellent time management
• having the confidence to manage and prioritise workload to meet deadlines
• flexible and adaptable approach with a willingness to learn new skills
• please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications
• we will provide all the necessary training on our phone systems and processes

Earnings for position administrator

Responsibility

• we also offer an energy contract switching service for businesses
• this is a fantastic opportunity to join a rapidly growing renewables company
• we have a great record for retaining good people and we’re proud of the culture we’ve created here at Mole Energy
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• we are part of Mole Valley Farmers – the UK’s largest rural retailer – and began our life serving the agricultural community in the South West of England, helping homes and businesses save money and CO2 emissions with solar panels
• today, our team provides a full energy management solution for homes and businesses – including solar PV, battery storage, electric vehicle charger installation and specialist system servicing and repairs
• location: Field Based & Head Office, TQ9 7DY
• contract Type: Permanent
• contracted Hours: Full time, 40 hours per week, Monday to Friday
• the energy crisis has created a huge surge in demand for solar and battery storage, so we are looking for strong candidates to join our constantly increasing team
• for more information on us, please visit: https://www.moleenergy.com/
• you will work with our existing engineers on domestic and commercial solar, as well as battery storage and EV charging points. Renewable energy is an exciting industry with constantly evolving products
• there is a renewable energy revolution happening and this is your opportunity to join in

Requirements

• BS7671 18th edition
• NVQ level 3 in relevant subject
• 2391 Testing and Inspecting
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• full UK driving license
• minimum 5 years experience post qualification
• full UK clean driving license
• customer focussed, you must enjoy dealing with a variety of customers on a daily basis

Earnings for position electrician

Responsibility

• please switch to a desktop device before starting your application
• contract: Permanent
• contract: Temporary - 12 Month Maternity Cover
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• hours: Full-time
• how you’ll make a difference
• hours of Work: 40 hours per week, working 5 days out of 7 on a rota basis
• hours of Work: 40 hours per week, working 5 out of 7 days on a rota basis
• hours of Work: 40 hours per week
• are you an experienced supervisor in the retail sector, do you have a passion for agriculture?
• do you have the confidence to motivate, drive and lead a team?
• we are looking for a motivated, enthusiastic Store Supervisor to join our team in Dereham where you will support the Store Manager
• we are looking for a motivated, enthusiastic Store Supervisor to join our team in Andover where you will support the Store Manager
• we are looking for a motivated, enthusiastic Store Supervisor to join our team in Devizes where you will support the Store Manager
• we are looking for a motivated, enthusiastic Store Supervisor to join our team in Salisbury where you will support the Store Manager
• we are looking for a motivated, enthusiastic Store Supervisor to join our team in Cirencester where you will support the Store Manager
• we are looking for a motivated, enthusiastic Store Supervisor to join our team in Bury St Edmunds where you will support the Store Manager
• we are looking for a motivated, enthusiastic Store Supervisor to join our team in Heathfield where you will support the Store Manager
• are you committed to providing the highest levels of customer service? If so, we want to hear from you
• in this role you will ensure the smooth running of the retail store including, stock, cash, equipment and facilities, providing the highest level of customer service
• making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
• supporting the management team to drive sales and profitability

Earnings for position supervisor

Responsibility

• please switch to a desktop device before starting your application
• hours: Part-time
• contract: Permanent
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• contract: Temporary - 3 months with the possibility of extension
• contract: Temporary 3 month contract
• hours: Part-time - 2 positions available
• hours of Work: 21.5 hours per week, working 5 days out of 7 on a rota basis
• hours of Work: 8 hours per week, working Saturday
• hours of Work: 13 hours per week, working Saturday and Sunday
• hours of Work: 5.5 hours per week, working Sunday
• hours of Work: 6 hours per week, working Sunday
• hours of Work: 20 Hours per week, working Monday to Friday 13:30 - 17:30
• do you love retail / agriculture?
• enjoy talking to people?

Earnings for position customer service assistant

Responsibility

• answer all order telephone calls
• we are looking for a confident and self-motivated Office Administrator to join our growing Customer Service Team
• assisting and supporting with queries from our customer members, colleagues, and suppliers over the phone
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• manage the sales admin email inbox
• communicating, cross referencing and processing inhouse and third-party suppliers
• ensuring systems are maintained with accuracy
• our friendly, hardworking team are focused on driving quality and customer service excellence
• processing sales orders for new and existing customers
• working with the Customer Service Manager in making sure the site is compliant
• interface with customers to ensure sales ordering process is understood and runs smoothly
• liaise with customers on behalf of sales reps where required
• support operations and management team with general admin tasks where required
• location: Head Office, TQ9 7DY
• contract Type: Permanent
• contracted Hours: Full time, 37.5, Monday to Friday
• ensure the consistent delivery of the highest levels of customer service
• taking ownership of any customer challenge and ensure it is resolved
• general office administration, such as managing post and office stationery

Requirements

• customer focus/customer first attitude essential
• experience of interacting and liaising directly with customers
• 1-2 years’ experience of working in an administrative position, sales admin experience is an advantage
  Show more +9
• strong attention to detail and organisation skills
• proactive and thinking outside the box approach
• excellent customer service and communication skills with an effective telephone manner
• experience of Sales Force would be ideal but not essential
• great organization and excellent time management
• having the confidence to manage and prioritise workload to meet deadlines
• flexible and adaptable approach with a willingness to learn new skills
• please note, this vacancy may close prior to the expiry date if we have received a suitable number of applications
• we will provide all the necessary training on our phone systems and processes