store manager
3 the last 312 days, recently 2023-10-11
Responsibility
- heriots Patisserie has set the standard for quality and taste for over 100 years
- heriots Patisserie is a rapidly growing brand with several branches in London
- we are currently looking for a friendly Assistant Store Manager to join our Retail team at the West one Branch
Show more +28 - carry out a weekly stocktake of goods delivered from the production site
- allocate shifts to your team
- creating a welcoming environment for customers in the store
- providing excellent customer service
- direct the ways of worker training in the areas of safety, job functions and practices of retail
- keeping a high level of cleanliness and hygiene in the store
- constantly observe and analyse quality of carried out practises to ensure compliance with Company policies and specification
- throughout our prestigious history and still today, our team of world-class patisserie chefs use only the finest ingredients and add elegant touches to each of our products, to make them uniquely Heriots
- implementing all the company’s procedures and policies
- creation and execution daily, weekly, and monthly schedules
- training and coaching team members, striving to constantly increase the productivity
- striving to reduce expenses and increase revenue of the branches
- supervise the branch to ensure the most optimal system of operating
- maintaining hygienic conditions for both employees and the kiosk
- working as a Assistant Store Manager in one of our stores, you will play a vital role in the team and go the extra mile to ensure that our customers have a positive and welcoming shopping experience
- motivating staff members to meet and surpass targets
- passing on managerial communications to other members of staff and ensuring that these are implemented
- communicating any problems or obstacles to Line manager
- maintaining and monitoring store inventory
- monitoring productivity rates, standards, and quality control
- training staff members and pursuing their own training in-store as well
- ensuring that the store is clean, safe, and presentable for customers
- implementing safety, health, environment, and quality requirements
- developing as a potential leader and potential Store Manager
- taking over responsibility for the store if the Manager is absent
- liaising with the production team to ensure stock required is ready and delivered when required
- carry out extra duties as requested by Line Manager
- liaising with Sales Manager to ensure the highest standard of the sales practices are carried out within the branch
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