HARVEY WATER SOFTENERS

Responsibility

• harvey Water Softeners is the UK’s number one water softener company, which assembles, sells, installs and services water softeners primarily for home use
• we are looking for plumbers to join our rapidly growing team of installers. This is a great career opportunity where you will play an important role in installing water softeners in our customers’ homes
• are you a qualified or time served domestic plumber?
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• do you have excellent customer service skills?
• are you technically minded, looking for a new challenging role?

Earnings for position plumber

Responsibility

• liaise with external health & safety consultants in the provision of training programmes and health and safety services
• establish a full programme of documented health & safety inspections, audits and checks
• provide regular reports to the Human Resources Director, on relevant health and safety activities
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• ensure full and accurate health and safety and training records are maintained
• manage and devise the agenda for the Health & Safety Committee meetings, support the chair and formulate & distribute minutes. Ensure that all agreed action points are completed within deadlines
• support with health and safety matters in other UKI businesses as required from time to time

Requirements

• NEBOSH qualified
• NEBOSH Environmental certificate or working towards this certification or accreditation
• COSHH trained
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• handling of H&S investigations
• experience of formulating, implementing, and revising H&S policies and procedures
• member of IOSH is desirable

Benefits

• company car

Earnings for position health & safety manager

Responsibility

• as the world’s leading water experts, we are dedicated to delivering high-quality water solutions to our customers
• here at Harvey Water Softeners, we’re looking for an enthusiastic and objective individual to join our growing operational team
• the Supply Chain Coordinator is responsible for coordinating supply chain activities, in alignment with the objectives set for the production plan and business case
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• you will also support the team to identify continuous ways to improve and ensure we are adopting and following best practice supply chain processes
• do you have previous experience working within a supply chain?
• do you have a good knowledge of ERP and MRP systems?
• are you looking for a new challenge?
• support the introduction of new ERP system functionality
• update and communicate schedules with suppliers
• liaise with third party logistic companies, resolve queries and provide updates when required

Requirements

• previous experience working within a supply chain environment
• knowledge of ERP and MRP systems
• demonstrable communication skills
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• ability to manage multiple tasks to meet business demand and deadlines
• team player who can work independently and use their own initiative
• be customer and results focused
• strong IT and Literacy skills
• exceptional time management

Responsibility

• you will be booking service appointments, collecting and processing payments, resolving any complaints and upselling additional products
• we demonstrate understanding, professionalism, compassion and accuracy on every call providing a first class customer service
• due to continued growth as the number one water softener manufacturer in the UK and Europe we are looking for a people who are passionate about Customer Service to join our customer care team based in Old Woking, Surrey
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• our customer service advisors are the first point of contact for our customers seeking to obtain advice or requesting information about our services and products
• the role is based in our Woking office handling multiple channels from emails to phone calls, to a wide range of customers all over the UK
• the role will be dealing with a high volume of calls and experience in a call centre environment would be an advantage
• are you looking for a fresh new challenge?
• do you have a passion for customer service and take ownership of your customer; finding ways to resolve any issue?
• do you have excellent communication skills?
• do you have experience working within a service delivery or contact center ?
• have you got a background in Customer Service?
• do you have experiencing of using a CRM system ?
• due to continued growth to take over the world of Water! We are looking for a people who are passionate about Customer Service to work as part of a developing team to deliver world class customer care
• can you manage high call volumes?
• do you have strong IT skills and can use Microsoft 365?
• are you organized, have amazing attention to detail and great time management skills?
• do you have exceptional communication skills & can provide detailed information and advice in a clear and positive manner?

Responsibility

• harvey Water Softeners are looking for a Service Engineer to join our growing team
• everyone at Harvey’s is responsible for delivering an amazing customer experience and living the company’s values, dare to care, do the right thing, keep it simple, yes I can and make it fun
• you will be supporting the business by attending service calls in customer homes and dealer premises. You will perform field based assessments and convey any technical concerns back to the service manager

Benefits

• company car