team leader care
4 the last 189 days, recently 2023-08-01
Responsibility
- perth based, Aberuthven Office just of A9
- A Team Leader may have specific responsibility for an operational area, for example, Health and Safety, Training or Recruitment
- delivery of high quality, personalized, outcomes-based approach care service to our customers
Show more +23 - delivery of a high quality, personalized, outcomes-based approach care service to our customers
- establish and maintain effective relationships with service users, families, commissioners and other agencies
- ensure team is motivated and engaged in delivering a high-quality professional service
- manage the delivery of agreed personal support plans for service users
- reporting to the Service Manager your role will be to provide high-quality care service that supports the rights of our service users to live the lives they choose as far as they are able
- responsible for ensuring that all care and support planning relationships undertaken by the Carers are properly developed and maintained
- to work closely with the Service Manager to implement key actions and ensure a fit for purpose service exists, by providing clear direction to the team, ensure supervision's and observations are completed and manage overall performance of the team
- together with the Service Manager build and maintain effective working partnerships with relevant statutory bodies
- to work closely with the Service management team to implement key actions and ensure a fit for purpose service exists, by providing clear direction to the team, ensure supervision's and observations are completed and manage the overall performance of the team
- together with the Service Management team, build and maintain effective working partnerships with relevant statutory bodies
- ensure all relevant parties in the planning and review of support are regularly updated on changes and progress
- to support the Service Manager to ensure all professional and regulatory requirements and standards are met or exceeded
- to manage the recruitment, appointment and induction of team members, ensuring that resources are managed effectively and efficiently
- manage the recruitment, appointment and induction of team members, ensuring that resources are managed effectively and efficiently
- manage the delivery of agreed personal support plans for service users, providing oversight and leadership to the team in implementing and reviewing support plans
- ensure team members work in accordance with our policies and procedures
- to identify employee training needs and meet these in conjunction with the Service Manager
- to provide emergency and standby / on-call cover as agreed and required to meet service requirements
- to support staff using observed practice and supervision, ensuring standards are maintained
- provide emergency and standby / on-call cover as agreed and required to meet service requirements
- provide additional practical support and guidance to staff in complex care packages
- ensure service quality and performance is maintained and enhanced, ensuring all relevant parties in the planning and review of support are regularly updated on changes and progress
- support the Service Management team to ensure all professional and regulatory requirements and standards are met or exceeded
Requirements
- willingness to work flexibly and to keep knowledge and skills up to date
- excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other stakeholders
- enhanced Disclosure from Disclosure Scotland
Show more +7 - full drivers license with no more than 6 points and Class 1 business insurance
- experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
- hours 8.30am-5pm plus on-call rotation
- ability to maintain clear written and electronic records and to follow statutory reporting procedures
- understanding of the needs of people who require care and support at home and the provision of care at home services in line with best practice
- providing care: 1 year
- supervisory: 1 year
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