ANNESLEY GANDON SOLUTIONS

Responsibility

• £30,000 Basic with generous commission package
• basic Salary £30,000 with OTE £100k
• accommodation available
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• deliver holiday sales to budget and strive to exceed beyond that
• effectively manage a budget for holiday sales and monitor and maintain effective cost controls
• lead the team to ensure the Holiday Sales department on their park meets their daily/weekly/monthly KPI targets
• key Responsibilities
• work to targets and set goals for the business and team
• we are recruiting for a stunning established five-star Holiday Park based in Cornwall which is part of a small luxury park group
• we are recruiting for an established five-star Holiday Park based near Poulton Le Fylde which is part of a small luxury park group
• drive organic referral business through great customer satisfaction
• this is an opportunity with enormous potential for an experienced Senior Sales person or Sales Manager to become part of this luxury leisure business
• analyse sales performance to adjust business strategies accordingly. Working with the latest CRM systems
• ensure guest data and booking source are collected during the booking process and full data is collected from Hoseasons arrivals
• this is an opportunity with enormous potential for an experienced Sales Manager to become part of this luxury leisure business which is owners only and open 12 months a year
• to be the point of contact for Elite Dynamics, whilst continually developing the programme in line with the business needs
• the company are looking for an individual who is people focused with a passion to develop others, a proactive thinker with a competitive nature
• work with head office to plan innovative local and main land marketing strategies
• understand and sell a Holiday Home Investment model
• to manage 3rd party integrations and accounts
• above all, someone able to take full accountability for the holiday home sales department and ensuring that the full sales process is adhered to
• stock management, ensuring the inventory is in line with budget expectations
• manage makeup of fleet to maximise revenue and availability opportunities using Elite Dynamics. Ensuring Hire fleet are prioritised when allocating bookings over Sublets
• compliance, ensuring the sales operation is operating to the standards set out by the site licence and the business
• to regularly outbound potential guests whilst liaising with the social media and Marketing Department and future guests to increase holiday sales, upgrades, extensions and provide team with accurate information on Park of holiday offers available
• use all available tools to forecast future problems and find suitable solutions to ease business pressure or create opportunity
• meticulous attention to detail to ensure homes are ready for sale
• to regularly outbound key data sets; booking fall out; missed calls; brochure requests and any other data set as required by the business
• ensure the reception team are fully trained and receive regular training updates
• produce all marketing material and ensure it is accurate and available at all times
• ensure all marketing material is accurate and available at all times
• actively promote 2nd holiday and advance booking campaign and encourage guests to rebook before departure
• provide weekly feedback on out bounding activity to MK team
• monitor call quality with team ensuring all opportunities are maximised to deliver holiday sales budget
• keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way
• newspaper bookings; processing bookings; ensuring guests pay relevant charges / balance; invoicing GFM / BFH; reconciling invoices versus payments
• manage staff rotas in line with budgets and business needs
• customer complaint handling in line with company procedure

Requirements

• holiday park/ Hospitality experience in a similar position within holiday sales, management, guest experience, reception etc
• the ability to communicate information to members of the public on the telephone, in person and in writing
• A conscientious approach to work with excellent attention to detail
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• good organisational and office procedure skills
• cheerful, confident personality with good customer care skills
• the ability to remain calm and level-headed in demanding situations
• able to work flexible hours at busy times
• the ability to work as part of a team and independently
• being able to prioritise work tasks, adjust to shifting priorities and meet deadlines
• to prioritise workload in an efficient manner and to liaise with assistant manager/ Reception Supervisor

Earnings for position sales manager

Responsibility

• accommodation available if need be
• salary £30,000
• accommodation may be available
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• experience managing a large team essential
• we are looking for a motivated, enthusiastic Bar Manager on this large and lively, popular family holiday park near Hastings
• support the food & beverage staff across the venue as required and have full responsibly for the running of the bar
• control venues to meet sales targets and operate within budgeted costs
• spend control beverage stocks, money and all other company equipment
• ensuring optimum profitability to the business and co-ordinate the ordering of stock from approved suppliers, achieving maximum stock rotations
• this is a great opportunity to join an established holiday park group with excellent long term prospects
• within area of responsibility
• period stocktaking of all company assets within the areas of responsibility, interpret results and take appropriate action
• organise period stocktaking of all company assets within the areas of
• encourage sales by the marketing and display of products to their best advantage
• responsibility, interpret results and take appropriate action
• to manage cellar to ensure optimum quality of product, cleanliness and safe storage, with the minimum of wastage
• encourage sales by the marketing and display of products to their best
• maximise gross percentage through application of appropriate sales mix
• advantage
• support the food & beverage staff across the venue as required and be responsible for the running of the bar and front of house
• support the food & beverage staff across the venue as required and be responsible for the running of the food & beverage and entertainment areas
• this is a fast paced, diverse role, requiring plenty of previous experience in a similar environment with hands on experience of managing a good sized team with large nightly turnover - the Show Bar being open past Midnight
• control of venues to meet sales targets and operate within budgeted costs, spend control beverage stocks, money and all other company equipment within area of responsibility
• recruit and train seasonal team members and conduct ongoing training and appraisals
• confident manager with excellent people and customer service skills
• make sure all team members have comprehensive product knowledge and
• ensure arcades, bars and bar areas are clean, tidy and well presented to
• enhance the overall standard of the venue
• make sure all team members have comprehensive product knowledge and ensure the restaurant and bar area is clean, tidy and excellently presented to enhance the overall standard of the park
• make sure all team members have comprehensive product knowledge and ensure the bar area is clean, tidy and excellently presented to enhance the overall standard of the park
• make sure all team members have comprehensive product knowledge and ensure the restaurant, bar and entertainment area is clean, tidy and well presented to enhance the overall standard of the park
• taking Duty Manager responsibilities in the absence of the General Manager as and when required
• this is a fantastic opportunity for a passionate and sociable hospitality manager to look after our park residents as well as our loyal, local customers
• this is a fantastic opportunity for a passionate and sociable hospitality manager to look after the park residents as well as the loyal, local customers
• dealing effectively and efficiently with customer complaints following the company guidelines/Best Practices
• assisting in the compilation of the annual budget
• storage, with the minimum of wastage
• if you have the experience we are looking for and are happy to work flexible hours including weekends/bank holidays throughout the busy summer period then please contact us now
• if you have the experience we are looking for and are happy to work flexible hours including weekends/bank holidays, then please contact us now
• to manage cellar to ensure optimum quality of product, cleanliness and safe

Earnings for position bar manager

Responsibility

• £25,000 basic salary with OTE £100,000
• accommodation onsite available
• holiday home sales experience essential
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• dealing with enquiries regarding holiday home ownership
• the Sales Executive will receive a competitive salary plus excellent benefits and commission
• guide customers through all the aspects of holiday home ownership journey
• building strong relationships with customers, recommending, and demonstrating correct products for their needs
• you’ll be tasked with meeting and exceeding the targets and financial performance requirements of the sales department
• IT literate with experience of sales paperwork, providing quotes and finance packages
• the Person
• proven lodge/caravan sales background
• we are currently recruiting a Sales Executive for our client’s luxury lodge park with development plans for winter 2023 based near Newtown in Powys
• excellent customer service skills
• target Driven
• as the Sales Executive you will be responsible for achieving a pre-determined holiday lodge sales target through your drive to generate leads, build relationships with potential new owners by consistently following through on all enquiries and identifying potential upgrades with existing owners
• business and Financial Acumen/Integrity
• working as part of a park team who are focused on delivering a five-star service. The candidate should be very customer focused and have a good B2C background with a proven track record selling holiday homes
• commercial Insight
• are you passionate, determined and driven to succeed? If so, this could be the perfect position for you
• brilliant verbal and written communication skills
• honesty, Professionalism and Respect
• influence and Negotiation skills

Requirements

• previously structured sales training in a park industry environment
• previously structured sales training in a leisure environment
• previously structured sales training in a similar environment
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• experience of outbound calling to make appointments with potential customers
• experience of selling holiday homes essential
• experience of selling holiday homes or similar preferred
• experience of selling holiday homes
• interested in finding out more? We look forward to your application

Earnings for position sales executive

Responsibility

• salary £23,320 plus extra for call outs
• working 40 hours per week, 5 days over 7
• accommodation available onsite if required
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• accommodation available for the right candidate
• we are looking for a Park Warden to join a dynamic and motivated team at an award winning, luxury lodge park in Shaldon, South Devon
• this is a full time, permanent role which will involve supporting the other Park Wardens, the Park GM, guests and holiday home owners, whilst also contributing to the day-to-day operation of the Park
• this includes various caravan, lodge and chalet repairs, plumbing in new units and ensuring that the park and grounds are maintained and presented to the highest possible standards
• acting as Duty Park Manager as and when required in the absence of the Owner/Park Manager
• ensuring any issues are promptly dealt with and passed onto the appropriate department

Requirements

• enjoy working as part of a team as well as on their own
• good knowledge and experience of plumbing and general repairs and maintenance
• horticulture experience
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• swimming pool plant operations
• high level of inter-personal skills and a good communicator
• self-motivated and flexible with a positive attitude
• focussed on delivering a high standard of work
• A ‘hands on’ approach and ‘can do’ attitude for day to day issues
• able to adapt quickly to situations as they arise with a sense of urgency
• organised, hardworking and conscientious
• great attention to detail
• provide Out of Hours Support cover
• previous holiday park experience desirable but not essential
• full, clean Driving Licence

Earnings for position maintenance person

Responsibility

• dealing with all our booking agents and booking systems
• overseeing and understanding of financial transactions, relating to holiday bookings
• generate revenue from Hire Fleet and providing monthly reports to the Director and Chief Operating Officer
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• design, introduce and develop a price recommendation tool to aid owners to price their holiday home
• working with our Marketing Manager to promote holidays
• collaborate with the wider group revenue management function to share and deliver best practice
• managing and promoting private owners subletting
• forecast sales and revenue targets based on availability
• making reservations, providing options of upgrades
• deliver daily, weekly and monthly revenue management reports
• monitor occupancy rate and pricing for our Hire Fleet
• support process and procedure delivery in revenue management
• managing the office systems to ensure they run smoothly and efficiently
• contribute to weekly team, strategy and leadership meetings providing insight into findings
• analysis of internal & market data to assess the optimal price points for static caravans across the UK that will maximise revenue either through occupancy or rate
• driving innovation through new initiatives
• incoming and outgoing telephone calls
• dealing with customer queries, including any concerns or issues raised
• partnering with the key department/teams within the business to maximise opportunities & minimise risks
• lead the delivery of key Revenue Management Projects
• helping our guests enjoy their holiday by providing park and local knowledge
• liaising with Managers, Directors, and Head Office
• assist in recruitment, induction and training as the department & function grows
• desire to take on responsibilities
• leisure/Holiday Park/Tourism experience essential
• essential Skills and Experience
• any other duties required by the Director or Chief Operating Officer

Requirements

• at least 2 years' experience in a management role within this industry/similar
• excellent communication skills
• confident in using technology to be able to learn our booking system
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• attention to detail and accuracy essential
• ability to work on your own as well as part of a team
• ability to work under pressure efficiently in a busy environment
• please get in touch today for more information