account manager
14 the last 220 days, recently 2023-07-30
Responsibility
- zenergi
- gloucester United Kingdom
- southampton United Kingdom
Show more +35 - operations
- on site
- renewal of varied portfolio of group customers, as well as contributing to team targets and activity
- you will develop inbound leads
- company Description
- consultative sales approach ensuring we are delighting our customers by addressing their needs
- fact Finding / Prospect Development
- match customer requirements with appropriate product offerings, including cross-sell of related products
- working to develop customer proposal and preparation of customer agreements
- onboarding new customers, providing product training, and developing the relationship between client and DB Comms
- manage the acceptance process and support successful registration of supplies
- you will understand our clients' business operations to drive adoption
- promote, sell and participate in buying groups where relevant and appropriate
- build and maintain relationships with clients, to aid with early pipeline development
- about Us –
- clear, professional, and effective communication, by telephone, email and face to face meetings
- execute all phases of a contract renewal plan
- continuously review your portfolio to identify opportunities, risks, and successes
- understand our customer needs and why they buy from us
- maintain up to date records using the appropriate systems and processes including notice of termination, non-termination fees and lost records
- responsible for the accurate and timely pricing, including producing relevant documentation for signature and providing insights on price, service and market updates
- demonstrate high retention rates and customer satisfaction scores
- act as a “Brand Amplifier” across Social Media channels to market DB Comms services
- communications through all levels is the key to our success and we pride ourselves on our exceptional quality of service
- vacancy Title: Renewal Account Manager
- support the customer with Governors or board presentations as required
- assist with any formal Tender, Bid or Procurement documentation as and when required
- vacancy Location: Office Based - Gloucester
- vacancy Location: Office Based - Southampton or Gloucester
- actively identify new business opportunities within your portfolio
- provide forecasting of sales opportunities using CRM system function, as well as providing commentary for context
- engagement Type: Permanent, Full Time
- we are committed to providing a positive environment where people can grow and develop both professionally and personally
- work in collaboration with the service team and where relevant act as a point of contact for the customer
- induct new starters into the team; planning and implementing training to ensure all core processes are understood and carried out to the required level
Requirements
- demonstrate a ‘can do attitude’ and go that ‘extra mile’
- team player who will fit into the Zenergi ethos
- experience working to targets associated with the delivery of your role
Show more +27 - previous experience working in the telecoms industry
- extremely driven, self-motivated with a hunger and desire to win
- ability to use data analysis to inform reporting and decision-making
- understanding of both gas and electricity supplies and experience working in the industry
- previous experience working in a sales administrator role
- excellent communication and organisational skills
- successful customer service experience at a management level
- sales experience
- effective team player with experience providing administrative support to a sales team
- pleasant and confident telephone and virtual meeting manner
- pro-active mentality with strong multitask and time management skills
- pleasant and confident telephone manner
- ability to work effectively under pressure and meet strict deadlines
- strong attention to detail in time pressured situations
- strong attention to detail with excellent organisational skills
- coaching individuals through various stages of the development cycle, including training
- ability to build and maintain relationships at all levels within client organisations, suppliers, business partners and association
- full UK driving license and a willingness to visit customers and regional offices
- successful people management experience
- ability to visit customers at short notice
- previous experience using a CRM Platform you manage customer records, track activities, manage pipeline and create customer agreements
- ability to build and maintain relationships at all levels within client organisations, suppliers, business partners and associations
- requirements – personal characteristics
- other information
- account management: 1 year
- sales: 1 year
- full UK driving license and a willingness to visit regional offices, customers, and other relevant travel
low salary - 12% lower than the average in this position
Earnings for position account manager
account manager - How much money do you make working at this position?
Average salary at company ZENERGI is 2333£.
The national average salary is 2600£.
1500 £
Lowest
Lowest
2750 £
Average
Average
4000 £
Highest
Highest
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