manager
Responsibility
- manage the stock take of drinks, candles and other requirements for out of hours events and brief Head of Visitor Experience and Operations for any additional requirements
- rolling out new or enhanced working practices and systems to the whole team and ensuring the team are fully trained on the standard operational procedures and new ones as they are developed
- act as Duty Manager during when the museum is open to the public or for evening events to ensure the smooth operational running of the day/evening
Requirements
- to ensure our Visitor Services Team are delivering an excellent visitor experience to all our visitors
- experience of leading or supervising a team
- experience of event management
Show more +11 - support visitors with access needs during their visit
- experience of working in a customer facing environment, with good communication skills
- some familiarity with conservation cleaning and facilities management
- dealing with feedback and customer complaints during museum opening hours. Ensure that visitor feedback is captured and processed
- previous duty management experience
- experience of supporting a team of volunteers
- an understanding of the demands of working in a fragile and historic setting and with a valuable and diverse collection
- familiarity with the Museum, as a visitor
- customer Service: 1 year
- line management responsibility for the team and supervising volunteers ; ensuring the team are performing to a high standard, carrying out appraisals and identifying training and development needs
- prepare, brief and manage the daily rota ensuring the Museum is fully staffed by Visitor Assistants and Volunteers and managing any shortfalls working with the Head of Visitor
Salary in other companies in the position manager
| SHAWBROOK | 25000 £ | 11733 £ 25000 £ |
| HORIZON CARE AND EDUCATION GROUP | 20000 £ | 11733 £ 25000 £ |
| REED PROFESSIONAL SERVICES LLP | 13000 £ | 11733 £ 25000 £ |
| BANGURA SOLUTIONS | 12778 £ | 11733 £ 25000 £ |
| GLOBAL FOX | 12500 r$ | 11733 £ 25000 £ |
| ANSON MCCADE | 12500 £ | 11733 £ 25000 £ |
| THE MEDICAL RECRUITMENT NETWORK | 12458 £ | 11733 £ 25000 £ |
| SAVERS HEALTH AND BEAUTY | 12031 £ | 11733 £ 25000 £ |
| MJ RECRUITMENT | 12000 £ | 11733 £ 25000 £ |
| ACCESS COMPUTER CONSULTING PLC | 11733 £ | 11733 £ 25000 £ |