account manager
Responsibility
- build strong working relationships with our clients and partners
- know CALs strategy and ensure what you do on a day to day basis is in line with those strategic objectives
- deliver excellent customer service to all accounts
Show more +15 - manage inbound and outbound calls
- ensure the work you do is of high quality and that CAL’s standards, procedures and policies are followed at all times
- engage in personal professional development and attend mandatory training
- highlighting opportunities for new business
- present the Company in a positive way at all times with internal and external clients, customers and staff
- achieving and exceeding monthly and quarterly targets
- comply with the Company’s HR and Health and Safety policies at all times
- assisting introducers with updates and informing all relevant parties
- work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible professional standards
- bring new ideas and approaches with an open mind
- keeping up to date with housing market regulations
- maintain confidentiality and security at all times
- calling accounts for continued support and maximizing opportunities for business
- you undertake that you will devote your whole time, skill and attention during working hours to your work for the Company
- report any accident, near-miss, dangerous occurrence or dangerous condition to their Line Manager
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