MACHRIE GOLF LINKS AND HOTEL

Responsibility

• your role as Host at The Machrie Hotel and Golf Links
• what I need to do
• to ensure all complaints are noted and communicated to the House Manager
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• to ensure all departments are up to date with guest requirements via the special services procedure

Requirements

• general Duties
• to complete all daily responsibilities and tasks in a timely manner
• to be customer focused at all times with an understanding of the local area and the wider hotel operations
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• to always represent our brand
• to represent our brand at all times
• to provide excellent customer service, ensuring all visitors to The Machrie are greeted and have a positive first impressions
• any other duties deemed necessary to ensure excellent levels of guest services are provided

Earnings for position hotel receptionist

Earnings for position bartender

Responsibility

• manage dining operations and maintain exceptional levels of customer service
• manage, train and develop the team
• work within budgeted guidelines in relation to manning levels and payroll costs
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• drive sales to maximise budgeted revenue and incentivise team members
• develop menus with other members of the Food and Beverage team
• evaluate guest feedback with a focus on continuous improvement
• ensure communication meetings are conducted and post-meeting minutes generated
• attend and contribute to all daily/weekly team meetings
• work to deliver The Machrie Service Delivery Standards and display the desired behaviours we expect from all team members
• be a good role model for The Machrie dress code and appearance standards and ensure your team fully comply

Earnings for position restaurant manager

Responsibility

• working with the fresh food, you will be responsible for the quality of the mise en place and performance of any Apprentice or Commis Chefs working on the section
• you will also provide support, guidance and training to the junior members of the team along with controlling stock and recording wastage
• responsible for food storage and preparation, service cleardown, completion of daily HACCP checks and due diligence records. Organising the daily workload, delegating tasks and consistently producing food to recipe and agreed presentation standards

Earnings for position chef de partie

Responsibility

• performance Manage team members when needed

Earnings for position restaurant supervisor