LOWRI BECK SYSTEMS

Responsibility

• meter Reading could be the role for you
• lowri Beck are looking to expand their team of Meter Readers
• the role involves travelling from property to property in a pre-planned route to read customers meters
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• with full training and induction provided please apply today to receive a call back from our Recruitment Team with more information
• the role allows you to interact with Customers daily and be the face of Lowri Beck
• visiting residential, commercial, and industrial sites to obtain Water Utility meter readings
• carry out visual inspections of associated metering equipment
• recording all information obtained on an electronic device
• we are looking for individuals to join a growing team of Water Meter Readers working on behalf of the UK’s leading energy suppliers obtaining accurate readings at customers’ properties
• the role requires the successful candidate to undertake work involving Working at Height and Feed-In Tariff
• lowri Beck are looking to expand their team of Meter Readers. The role involves travelling from property to property in a pre-planned route to read customers meters. The role allows you to interact with Customers daily and be the face of Lowri Beck
• lowri Beck are looking to expand their team of Meter Readers. The role involves driving from property to property in a pre-planned route to read customers meters. The role allows you to interact with Customers daily and be the face of Lowri Beck
• this role is suited to friendly and positive candidates who enjoy customer interaction combined with spending time outdoors, travelling from property to property
• please note you will be using your own vehicle for this role so a vehicle and a licence is a must
• do you want a role that you can make your own, be able to manage your own workload and enjoy flexible working?

Requirements

• A Driving Licence entitling you to drive in the UK with no more than 6 points
• use of your own vehicle with business insurance & current MOT
• excellent customer service skills with a flexible approach to tasks & working hours
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• open to working in all weather conditions
• ideally prior experience in a similar background
• have no unspent criminal convictions and be able to pass a basic Criminal Record Check

Benefits

• mobile phone

Responsibility

• this is a fantastic opportunity for an experienced Gas Engineer to upskill to become a Dual Fuel Smart Meter Engineer
• our industry leading 9-week training course will be delivered from our impressive training centre in Ashton-in-Makerfield, Wigan, accommodation, and expenses covered
• why work for Lowri Beck…
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• basic Salary will increase to £40,000
• training salary of £33,000
• our dedicated trainers will provide you with everything that you need to deliver an excellent and safe service which in turn will result in job satisfaction
• £2000 London weighting uplift-if inside the M25
• OTE of up to £53,000K
• the training course will be broken down to 5 weeks at the Wigan based training centre, 2 weeks in the field with a mentor, finishing with 2 weeks back at the training centre for final assessments
• saturday working- Average of £360 earning for full day
• daily bonus on 7th meter
• new Handhelds and investment into new technology
• average travel time between appointments of 20 minutes

Requirements

• have no unspent criminal convictions and be able to pass a basic Criminal Record Check

Benefits

• fuel card

Earnings for position gas engineer

Responsibility

• an opportunity has become available for a Customer Service Advisor to join our contact centre based in Wigan Town centre
• you may also be asked to assist in other departments based on the need of the contact centre
• the salary for the role is £11.00 per hour / £9,724 per annum
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• handle calls with suppliers and/or their customers regarding emergency metering situations
• annual Salary review
• advise the best course of action in an emergency/dangerous situation
• lowri Beck, part of the Calisen Group, is in an exciting and strong position where we are seeing growth and development in all areas of the business
• we are looking for Call Centre Advisors to join our contact centre based in Wigan Town centre on a part-time basis working within our weekend team
• 30 Days holiday, incremental to 33 days with yearly service
• book in emergency appointments on internal system to be allocated
• successful applicants will be first line call handling with customers and/or suppliers, dealing with queries regarding metering appointments, plus allocating and advising on gas & electric emergency metering situations
• as a result of this growth, we are looking for a Customer Service Advisor working within the Emergency Team of our Wigan town centre-based contact centre
• successful applicants will be working within one of our smart metering exchange teams, contacting customers via outbound calls to book & manage their smart meter installation appointments
• company sick pay
• ad-hoc admin duties on internal systems
• we are looking for a keen problem solver with an inquisitive personality who can pinpoint customer issues and carry out the best course of action, whilst giving effective and efficient advice
• ad-hoc call handling as and when required
• this is a permanent full-time role, working 20 hours per week on a fixed shift pattern between 8am – 8pm, Monday – Saturday on a hybrid basis working from home, with travel to our Wigan office at least 2 days per week, with a salary of £11,440 per annum
• 24/7 EAP Helpline
• allocate emergency jobs following a set procedure of reporting
• ideally located close to the Town Centre for transport links
• ideally located close to the Town Centre for public transport links
• liaise with suppliers and queries on booking flow appointments and advising lead times
• hybrid working
• communicating with engineers to resolve emergency situations including allocating emergency jobs
• why work for Lowri Beck?
• development opportunities
• collating required information & reporting accordingly dangerous meter situations such as gas leaks’, ensuring the relevant procedure is put into place
• become a member of our HealthShield benefits programme giving you discounts on everyday shopping, as well as claiming money back on dentist, opticians, physio appointments plus much more
• join a striving team with a real ‘family feel’
• liaising with field operatives and managers
• key Responsibilities
• administration duties on internal systems such as generating letters to be sent out to customers
• liaising with the Scheduling department and other areas of the business where required
• the role is a permanent, part-time role working 17 hours per week between 08:00 – 20:00 Saturday & Sunday on a home-based remote basis, although the initial training period will be based at the Wigan contact centre, and travel to the contact centre may be involved in the future
• key Accountabilities
• what we are looking for
• this is a permanent, full-time role working 42.5 hours per week, on a rota between 8:00am – 8:00pm Monday – Friday on a hybrid basis, whereby you will work from home but also required to attend the office at least 2 days per week with a salary of £24,310 per annum
• receiving inbound calls from suppliers and customers regarding metering appointments, including those categorised as high risk
• build effective working relationships with the Scheduling Department and other areas of the business where required
• manage supplier escalations and complaints to resolution
• managing customer appointments including liaising with different departments to come to a suitable resolution for the customer
• handle calls with suppliers and/or their customers regarding booking smart meter appointments, ensuring excellent customer service is provided
• good level of general education
• booking, allocating and advising on gas and electric emergency metering situations
• communicating directly with field operatives and field managers to resolve emergency queries
• using various internal systems to book maintenance work

Responsibility

• an opportunity as become available for a Customer Service Advisor to work weekends within our Emergency Team
• the salary for the role is £21,450 per annum
• annual Salary review
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• 30 Days holiday, incremental to 33 days with yearly service
• lowri Beck, part of the Calisen Group, is in an exciting and strong position where we are seeing growth and development in all areas of the business, as the group expands its range of activities in line with its mission to deliver Smarter Energy for All
• lowri Beck, part of the Calisen Group, is in an exciting and strong position where we are seeing growth and development in all areas of the business as the group expands its range of activities in line with its mission to deliver Smarter Energy for All
• company sick pay
• an opportunity has become available for a Customer Service Advisor to join our contact centre working within our Retentions team, helping to manage, retain, and rearrange metering appointments, while ensuring that customer satisfaction is balanced with supporting the needs of the business
• an opportunity has arisen for a Customer Service Advisor to join our contact centre based in Wigan Town centre working within our Retentions team, helping to manage, retain, and rearrange metering appointments, while ensuring that customer satisfaction is balanced with supporting the needs of the business
• the role is a permanent, full-time position working 37.5 hours per week on a fixed shift pattern between 8am – 8pm Monday – Friday on a hybrid basis, whereby you will work from home but also required to attend the office at least 2 days per week
• we are looking for a keen problem solver with an inquisitive personality who can pinpoint customer issues and carry out the best course of action, whilst giving effective and efficient advice
• 24/7 EAP Helpline
• free on-site car parking, including free use of electric vehicle charging points
• town Centre location for easy public transport links
• located close to the Town Centre for public transport links
• why work for Lowri Beck?
• hybrid working
• development opportunities
• join a striving team with a real ‘family feel’
• become a member of our HealthShield benefits programme giving you discounts on everyday shopping, as well as claiming money back on dentist, opticians, physio appointments plus much more
• key Responsibilities
• using various internal systems to book maintenance work
• this is a permanent, part-time role working 17 hours per week, covering shifts between 8:00am – 8:00pm Saturday & Sunday, with a salary of £9,724 per annum
• receiving inbound calls from suppliers and customers regarding metering appointments, including those categorised as high risk
• to accurately update internal systems
• managing customer appointments including liaising with internal departments to come to a suitable resolution to benefit both the business and customer
• communicating directly with field operatives and field managers to resolve emergency queries

Responsibility

• this is a fantastic opportunity for an experienced Gas Engineer to upskill to become a Dual Fuel Smart Meter Engineer
• our industry leading 9-week training course will be delivered from our impressive training centre in Ashton-in-Makerfield, Wigan, accommodation, and expenses covered
• why work for Lowri Beck…
  Show more +13
• basic Salary will increase to £40,000
• training salary of £33,000
• our dedicated trainers will provide you with everything that you need to deliver an excellent and safe service which in turn will result in job satisfaction
• £2000 London weighting uplift-if inside the M25
• OTE of up to £53,000K
• the training course will be broken down to 5 weeks at the Wigan based training centre, 2 weeks in the field with a mentor, finishing with 2 weeks back at the training centre for final assessments
• saturday working- Average of £360 earning for full day
• up to £250 Quarterly Bonus
• daily bonus on 7th meter
• 30 Days holiday incremental to 33 days with yearly service
• company Sick Pay
• new Handhelds and investment into new technology
• average travel time between appointments of 20 minutes

Requirements

• have no unspent criminal convictions and be able to pass a basic Criminal Record Check

Benefits

• fuel card