JONES JONES & JAMES

Responsibility

• utilise our stock management system to establish availability
• assist and handle a variety of customer enquiries received via telephone and e-mail
• understand product ranges and be able to offer alternative products which may facilitate a quicker lead time
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• interrogate our stock management system to establish availability of stock
• send order confirmations
• respond to customer enquiries about outstanding orders – for example expected delivery dates
• process customer orders through to conclusion to ensure customer satisfaction
• assist and handle a variety of customer enquiries received via telephone and e-mail. Customer base will include, Merchants, Agricultural Fencing stockists, and small local orders
• assist the sales team with compiling and distributing price lists
• support members of the sales team with pricing & stock availability, whilst they are travelling
• assist external field sales team with compiling and distributing price lists
• coordinate with production planners and despatchers to establish lead times to fulfil customer orders, the communicate this information to our customers
• to assist in the development and management of individual customer accounts by coordinating with the appropriate account manager
• support external field sales team with pricing & stock availability, whilst they are travelling
• provide holiday cover for the sales team to maintain communication with customers
• support with making travel arrangements and coordination of customer visits, trade functions and exhibitions
• sales order processing: Input details against individual customer requirements using our Sales order processing system

Requirements

• proven sales administration experience
• previous experience in customer & sales administration
• an excellent telephone manner
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• driven to provide top quality customer service
• previous experience of using a stock system
• A strong team player. Confident in developing strong working relationships with colleagues and customers
• be organised and structured with an ability to work under pressure, prioritise work and keep to deadlines
• an excellent telephone manner conveying your friendly, enthusiastic and helpful attitude
• driven to provide to top quality customer service
• A friendly, enthusiastic, and helpful attitude
• sales administration: 1 year
• administration: 1 year
• proven ability to develop strong relationships with colleagues and customers
• A high degree of accuracy and attention to detail

Earnings for position sales office administrator

Responsibility

• we employ more than 2,000 people based at 38 sites throughout the UK and Australasia
• we manufacture and repair up to 14 million pallets a year, at 16 sites across England and Scotland
• our customers include all the major pallet pools and blue-chip companies including automotive, engineering, construction, pharmaceutical and retail businesses
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• we are looking to appoint an enthusiastic Sales Order Coordinator to join our Administration Department, reporting to our Systems Director
• james Jones & Sons Ltd is a 5th generation family business and one of the UK’s largest timber processing companies in the UK
• the successful candidate will work Monday to Friday and the core hours will be discussed at interview
• in the UK James Jones & Sons Ltd manufactures up to 7 million new pallets and repairs up to 25 million pallets per annum across our 15 sites
• you will be first point of contact for our customers, as well as our own production, transport and credit control teams
• our pallet and packaging operation benefits from the most advanced manufacturing facilities in the UK, a national distribution network, and offers a complete range of pallets and specialist timber packaging
• other relevant duties
• process sales invoices
• complete KPI reports
• create new customer accounts
• liaise with customers both via telephone and email

Requirements

• assist the sales team in managing and organizing sales activities
• proven experience as a Sales Coordinator or in a similar role
• coordinate and schedule meetings, appointments, and events for the sales team
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• excellent organizational and time management skills
• prepare and distribute sales reports and presentations
• strong attention to detail and accuracy
• maintain customer databases and update customer information
• proficient in MS Office
• respond to customer inquiries and provide product information
• strong communication and interpersonal skills
• collaborate with other departments to ensure smooth sales operations
• ability to work independently and as part of a team
• assist in the preparation of sales proposals and contracts
• knowledge of CRM software is a plus
• monitor and track sales activities, including follow-ups and closures
• bachelor's degree in Business Administration or related field is preferred
• provide administrative support to the sales team as needed
• customer service: 1 year

Responsibility

• you will be responsible for the efficient and effective organisation of a small team of engineers
• ability to interpret electrical drawings
• to efficiently and effectively fault find / diagnose technical / process issues
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• fault finding skills on automation systems
• to coordinate and cooperate with production supervision on a day-to-day basis to ensure smooth running of plant and equipment
• experience with AC/DC drives
• to resolve breakdown issues with minimal impact to production
• understanding of PLC’s
• to identify process and equipment improvement opportunities
• 18thedition IEE reg’s Desirable
• to be flexible in attendance to complete activities
• able to test & inspect fixed wiring & equipment installations
• reporting to the Site Manger / Group Maintenance manager, you will be responsible for planning and distributing tasks to ensure planned maintenance is achieved for the mills to run effectively
• cable & Containment selection experience
• to work safely at all times complying with and using
• to follow instructions provided by site management / supervisors
• to maintain a clean and tidy work area at all times
• install, Build/rebuild of equipment projects
• site & equipment responsibility
• to be a proactive team member
• improving technical skills and knowledge at all times
• some overtime working is expected
• to have some fabrication / welding skills

Requirements

• recognised engineering apprenticeship or similar qualification
• 3 - 5 years' engineering experience gained working within a manufacturing environment
• experience in PPM and fault finding on hydraulics and pneumatics systems on modern machinery and equipment
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• electrical knowledge
• the contact for this vacancy is Matthew Howe Site Manager or Kenny Stanness, General Manager - included in this email
• using computer systems
• overtime is paid at time & Half, bonus scheme & night shift allowance
• sound maintenance / engineering experience in a production environment, ideally a heavy engineering environment
• maintenance: 1 year
• job Type: Full-time

Responsibility

• carrying out reactive and planned maintenance inspections
• overhauling equipment
• monitoring plant conditions
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• coordinate all planned maintenance works to minimise disruption
• reporting defects
• diagnosing and repairing faults as they occur
• when required, actively support the engineering team carrying out multi-skill tasks

Requirements

• A team player with a strong sense of personal responsibility/ownership and a positive “can do” attitude
• can work effectively within a factory environment and perform under pressure
• improvising ability under breakdown conditions
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• adhere to health & safety, quality and engineering procedures
• ability to use electrical test equipment
• read schematic diagrams with experience in single and 3-phase installations including motors, inverters and PLC systems would be highly desirable

Responsibility

• we employ more than 2,000 people based at 38 sites throughout the UK and Australasia
• we are looking to appoint an enthusiastic production planner to join our manufacturing department
• you will be based out of our Wrexham site
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• in the UK James Jones & Sons Ltd manufactures up to 7 million new pallets and repairs up to 25 million pallets per annum across our 15 sites
• our pallet and packaging operation benefits from the most advanced manufacturing facilities in the UK, a national distribution network, and offers a complete range of pallets and specialist timber packaging
• core hours of work are normally Mon to Fri 08:00 to 17:00, with the occasional Saturday based on business needs
• liaising with supervisors and maintenance to understanding obstacles to production
• liaising with sales and transport, ensuring orders are in-line with customer demand
• run Material Requirement Planning and order raw materials
• create and maintain monthly, weekly and daily production plans
• generate stock reports and complete regular stock takes
• hold daily team meetings to review performance and identify improvements

Requirements

• experience of planning and scheduling
• competent level of numeracy and strong communication skills
• an ability to multitask and think creatively and logically
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• self motivated and takes charge of own work
• production Scheduling: 1 year