receptionist
Responsibility
- regularly check upcoming reservations
- check appropriate payments have been taken for bookings
- welcome and greet guests
Show more +12 - preparation of check-in and check-out forms
- liaising with other departments within the resort to ensure smooth delivery of guest requests
- orientating guests to the resort and answering any queries
- exceeding guest expectations
- dealing with any guest complaints effectively
- answering guest correspondence via email, telephone and social media
- answering and processing sales calls
- acting as an ambassador for Finn Lough, upselling and cross-selling wherever possible
- preparation of daily run sheet
- input up-to-date information regarding guests during their stay
- ensure all information provided to guests is accurate and up-to-date
- processing and reconciling guest payments
Requirements
- successful history as a front desk receptionist or related customer facing experience
- task-driven individual and ability to multitask
- strong interpersonal and administrative skills
Show more +9 - high level of professionalism and effective decision making
- strong working knowledge of relevant computer software systems
- attention to detail and accuracy
- ability to handle stress and stay calm under pressure
- conflict resolution skills
- ability to work well as part of a team
- hospitality or Customer Service: 1 year
- flexible regarding work schedules
- ability to respond appropriately to diverse customers and guests
Salary in other companies in the position receptionist
| SMART DENTAL CARE | 6528 £ | 2916 £ 6528 £ |
| BRIDGE RECRUITMENT UK | 6375 £ | 2916 £ 6528 £ |
| ELECTIVE SERVICES | 4000 £ | 2916 £ 6528 £ |
| MAGNETIC SHIELDS | 3750 £ | 2916 £ 6528 £ |
| MONTROSE LONDON | 3687 £ | 2916 £ 6528 £ |
| KNIGHT ARMSTRONG | 3333 £ | 2916 £ 6528 £ |
| HEALTH CARE | 3200 £ | 2916 £ 6528 £ |
| HOUSE OF S | 3166 £ | 2916 £ 6528 £ |
| DNA VETCARE | 3076 £ | 2916 £ 6528 £ |
| ONETEN ASSOCIATES | 2916 £ | 2916 £ 6528 £ |