COTTO@CAMBRIDGE COUNTRY CLUB

Responsibility

• provide a wide range of massage and beauty treatments to guests and members, maintaining a high standard of service
• utilise the luxurious Elemis brand products for treatments and be proficient in their application
• offer personalised recommendations and advice on treatments, ensuring a tailored experience for each individual
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• promote retail opportunities and generate additional revenue through product sales
• maintain a clean and organised work area, adhering to all hygiene and safety regulations
• as a Spa Therapist, you will be responsible for delivering exceptional massage and/or beauty treatments to our guests and members, ensuring a personalised and bespoke experience
• keep up-to-date with industry trends, new treatments, and techniques, continuously enhancing your skills and knowledge
• build strong relationships with guests and members, providing excellent customer service and creating a welcoming environment
• main Duties: We are currently seeking a skilled and confident Spa / Massage Therapist to join our team at The Cambridge Country Club & Spa
• any incident or enquiry regarding guest lost/found property must be logged and reported to the Reception Manager
• report any health and safety hazards that may occur in guest and employee areas to the General Manager
• any incidents occurring with guests should be reported Management

Requirements

• proven experience as a Spa Beauty Therapist/Spa Massage Therapist, showcasing expertise in massage and/or beauty treatments
• proven experience as a Spa Therapist/Massage Therapist, showcasing expertise in massage and/or beauty treatments
• certification or qualification in relevant therapies, such as massage, aromatherapy, or beauty
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• familiarity with the Elemis brand and previous experience working with their products is advantageous
• to provide a courteous, efficient and professional service at all times guaranteeing guests an enjoyable and memorable experience
• NVQ Level 2 Beauty Therapy or Body Massage Qualification
• constantly strive to increase guest satisfaction through quality, creativity, range and value for money available throughout the Club
• to have a thorough knowledge of Golf, Spa and Fitness departments as well as other applicable services offered by the Club
• excellent interpersonal skills with the ability to communicate effectively and build rapport with guests and members
• strong attention to detail and a passion for delivering exceptional service
• ability to work independently as well as part of a team in a fast-paced environment
• to be completely knowledgeable about all the retail products and personally familiar with all treatments offered at the spa
• to organise treatment rooms set up to The Clubs Standards
• flexibility to work evenings, weekends, and holidays as required
• to treat bookings and clients with complete tact, discretion and confidentiality at all times
• carry out any additional tasks deemed necessary by the Spa Manager
• to confidently recommend and up sell Spa services, retail products and fitness services to guests. Try to rebook them where ever possible
• toft Road: reliably commute or plan to relocate before starting work

Earnings for position massage therapist

Responsibility

• conduct comprehensive fitness assessments to understand members' needs and goals
• develop tailored fitness programs, ensuring they are safe, effective, and enjoyable
• provide one-on-one coaching and group training sessions, adjusting the program as necessary
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• track members' progress, providing regular updates and motivation
• educate members on fitness, nutrition, and lifestyle choices, promoting overall wellbeing
• maintain the cleanliness and safety of fitness equipment and facilities
• participate in club events and promote the club's fitness services
• we are looking for a certified Personal Trainer who is passionate about health and fitness and motivated to help our members reach their goals
• uphold the Cambridge Country Club's high standards of professionalism and member service
• the successful candidate will develop personalised fitness programs, have a presences on the gym floor, provide coaching and guidance, and inspire members towards achieving their personal fitness objectives

Requirements

• certified Personal Trainer
• current CPR and AED certifications
• A minimum of 2 years' experience as a Personal Trainer, preferably within a private club setting
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• excellent interpersonal and communication skills
• ability to motivate and inspire members
• strong understanding of exercise physiology and fitness-related health issues
• availability to work flexible hours, including weekends and early mornings

Responsibility

• cleaning of all public areas around the club
• assist in routine cleaning tasks including, but not limited to, dusting, sweeping, mopping, vacuuming, and washing surfaces
• weekly deep clean of changing room facilities
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• clean and sanitize restrooms, ensuring they are stocked with necessary supplies
• sweeping, mopping and vacuuming floors
• handle cleaning of sensitive areas like kitchen or fitness facilities, following all health and safety guidelines
• disposal of general waste
• assist in the operation of cleaning equipment and machinery
• replenishing soaps, toilet rolls, shower amenities
• support the Cleaning Supervisor in managing inventory of cleaning supplies
• among other daily and weekly duties
• report any observed damages or necessary repairs to the Cleaning Supervisor
• adhere to all company policies and health and safety regulations
• cambridge Country Club, a renowned leisure and entertainment venue, is currently in search of a dedicated Cleaning Assistant to join our team
• the Cleaning Assistant will play a crucial role in maintaining our facilities to ensure a pleasant and hygienic environment for our esteemed members and guests

Responsibility

• supervise and coordinate activities of the cleaning team to ensure optimal cleanliness and hygiene across all club facilities
• conduct regular inspections and audits to maintain a high standard of cleanliness and sanitation
• train, coach, and guide cleaning staff in performing their duties effectively and safely
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• manage inventory and supply requisition of cleaning materials and equipment
• coordinate with other departments and communicate any relevant information to the cleaning team
• ensure compliance with health and safety regulations
• cambridge Country Club, a premier location for relaxation and entertainment, is currently seeking a proactive, dedicated Cleaning Supervisor to join our team
• the ideal candidate will have a keen eye for detail, strong leadership skills, and a passion for maintaining a clean, welcoming environment for our valued members and guests

Requirements

• previous experience as a Cleaning Supervisor or similar role in a hospitality setting
• proven ability to lead and motivate a team
• knowledge of cleaning procedures and practices
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• ability to handle heavy equipment and machinery
• strong communication and interpersonal skills
• proficiency in managing schedules and meeting deadlines
• familiarity with health and safety regulations
• A problem-solving attitude and ability to handle emergencies effectively
• cleaning: 1 year

Responsibility

• to greet all guests and visitors in a friendly and professional manner, assisting with any queries
• take phone calls and respond to requests as appropriate, transferring to the correct individual or team
• keep up to date with everything going on in the business and be able to feed this information to relevant persons
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• use the membership management system to ensure all guest cards are up to date
• keep the lobby organised and clean
• take any feedback given by guests and relay that information to the appropriate department
• ensure our members expectations are exceeded and seek opportunities to improve the member experience
• assist with administrative tasks as required

Requirements

• excellent verbal and written communication skills with a strong customer service focus
• strong organisational and communication skills
• attention to detail
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• capacity to remain patient and tactful at all times and maintain confidentiality
• ability to multi-task, work under pressure and learn new skills quickly
• customer Service: 1 year