Best business forever
Do not contact this company if you care about your mental health and your money as well. Do your research before sign the contract to avoid a horrible and expensive experience. We start this partial renovation because our shower was leaking. When they finished (worst team ever, (deleted by the administrator)) the shower was leaking, the radiator was leaking, the sink was leaking. The toilet was loose, walls cracked and silicone shrivelled. The ceiling was perfectly fine before they came, but now has holes in it. The employees missed approximately 10 appointments, leaving us waiting for hours with no show. Not even a cancellation message, no calls, no nothing. Despite our multiple efforts to reach out via email, the management ( (deleted by the administrator) and (deleted by the administrator)) failed to respond to our complaints. This lack of communication added to the frustration and inconvenience we experienced. Not even an apology for all this bad experience, nothing. Renovation waste is still outside the building even if we paid for removal. Anyway, we contacted East Dunbartonshire Council and Glasgow Council about it. In the end we decide to contact another plumber to finish their job.
Terrible experience with MDWS Ltd. Eric one of the directors is not to be trusted. Advised initially that the cost of a cctv survey and jetting a pipe, would be a few hundred £’s, however when the invoice came it was over £1000. He stated work required when in reality it was not required. He also stated that I should expect to hand him a blank Cheque for any further works. He also constantly contradicted himself with what work had been carried out. When I questioned him, he became extremely defensive and hung up the phone on me. The works carried out should have cost no more than £300. Be very very careful if you use this company. They are out to take your money and that is their main goal. They will (deleted by the administrator) you off.