very shabby work they trespass into neighbours gardens when they leave known to steal items from people's gardens including mine. very aggressive when approached once they have been caught out they also park across other neighbours driveways without asking please avoid
DONT GIVE THEM ANY MONEY DONT GET INVOLVED DONT LET THEM INTO YOUR HOUSE DONT GET CONNED LIKE WE HAVE BEEN
Horrendous experience. Spent over £100000 on a house renovation with small extension and not one single aspect was done properly. A building inspector came to evaluate the work and said it was some of the worst he'd seen in over 30 years of experience. Avoid at all costs.
The customer service is not up to standard. They told us initially that they aim for 100% satisfaction but unfortunately this does not appear to be the case. Once you have paid them upon completion of the job, it is very hard to get them back out if there are things you notice that need fixed. They avoided a lot of my attempts to contact them via text, email and phone call which is extremely unprofessional. The main issue we had was that they missed a small area behind our shed that we asked them to pave during the initial job and they said they would do it, however it was not done. We tried to get them back out to finish paving it for around 2 months after the job and eventually, I got the project manager on the phone who tried to quote me to pave the area, claiming it was not part of the original job (which is nonsense as we specifically asked about it and were told via text that it would be done). When I reminded him of the text and informed him we would not be paying for it, he hung up on me. It seems that once they had our money, customer satisfaction was no longer a concern which is disappointing as the job they did mostly looks good, but their service greatly let them down.
Excellent service throughout across the whole team at Topmarx. Co ordination of contractors very good. Would recommend
Did a patching repair to 2 windows for me excellent job very reasonable price
Absolutely disgusting firm to work for. Paid me and my men 50 quid a day before tax for 8+ hours a day work. Prices were absolutely shocking, still managed to just about scrape less than day rate, had to do extra works for free. Only took it because I was desperate, regardless of everyone around me telling me to steer clear.
Terrible company fitted leaking boiler and damaged property but wont take any responsibility.
Workmates (deleted by the administrator) turned their fury on two strangers after being thrown out of The Terrace in the city's Guildhall.
Don't use this installer given 1 because it calls for it
Strongly disagree.