Scumbags proper low life's , i purchased a van on finance which was advertised at 99,000 but had 101,000 when vehicle was collected it was advertised with new mot it actually had 5 weeks so i had get an mot when i got home after traveling over 200 miles ome way , we then found a hole in the roof which was leaving in a lot of water which in turn makes the van unusable , the side loading door wouldn't open and upon getting it looked at assuming it was the locking mechanism which i was going to pay for myself i was informed by the garage thst tje van had been involved in accident and the side loading door had been repaired and the lock was damaged, since informing the dealer he has accused me of damaging the van by hitting the roof and claiming tbe door had not been repaired and repainted and i had damaged it , im now in tbe process of rejecting the vehicle which tbe dealer is making s very stressful experience, please do yourself a big favour and avoid at all costs as these are not honest people in fact id decribe them as (deleted by the administrator) , no morals no principles and totally disrespectful
Bought a car in July, 2 days after having it I had a flat tyre (I accept this could of been done after buying), but 3 weeks after I nearly crash my car as I can’t change gears (on a 60 road) and needs a new gear box, luckily Lowerdale did this for me as I was still under 1 month warranty but this left me without a car for a week. A months later (After warranty time) I drive to set off from work and it won’t start so I try jump it, no luck , have to get towed home and the car needs a new alternator. So another 3 days without a car, now the keys have broken, thought it was a quick job to fix (just the battery) but all inside of the key is rusty and needs replacing! Also car needed oil a week after buying and MOT is only until December and I can’t see it passing as it seems to cause me nothing but hassle! Yes they did fix my gear box and it was done quickly considering what a big job it is but you don’t expect to need it doing that soon after! They clearly don’t check their cars properly!
I would not reccomend anyone working for this company under the current directorship. It used to be a fantastic place to work until the last few years. There is little or no focus on staff and you are simply a number. There is no focus anymore on customer satisfaction, it is all about process and performance. If you look at the current staff turnover and amount of leavers you will see there is something seriously wrong. Maybe its time they looked at themselves rather than blaming everyone else and running good people into the ground. How many have left, stayed in the car trade and are much happier elsewhere? MONEY ISNT EVERYTHING AS THESE MEN SEEM TO THINK.
Well iformed, helpful friendly personality. Helped sort out a couple of problems, and was very patient,and arranged instruction to relolve the points on which I was a little confused.